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Sugar Mill Apartments
- Apartments
- Lawrenceville, GA
About this business
Location details
855 Walther Blvd., Lawrenceville, GA, 30043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Money Grubbers Called me over a month after I moved out to tell me I owe them $190 for water and carpet cleaning. I didn’t use that water, trash service and did not agree to pay for a carpet cleaning. We already had one done only a month or two prior to moving out and that was free for renewing our lease. Contacting a lawyer about the matter. Stay away from these over priced greedy money grubbers
Business response:
We appreciate you taking the time to leave us some feedback and are disappointed that we've been unable to meet your expectations. We would welcome the opportunity to discuss these items further with you. Thank you again and have a great week.
Please note: I... (Verified Renter) Please note: I wouldn't dare share the following information with any recommended applicants. These are my own opinions and observations: First and foremost, the rent is pricey for what you have to offer in my current apartment. I know, the "Market Price" has sky rocketed within the last couple of years and is the same at nearby competitors. I know of course you have to follow along with the rest with these increases in the rent because you can. The structure and appearance on the outside ... read more
Business response:
Thank you for your feedback. I am so sorry to see your experience has been less than exceptional. I would love to sit with you over a cup of coffee and go over all your concerns and how to fix them. Please reach out to the leasing office at 770.237.8334 so we can set a time to meet. Again, thank you for your feereview back and I hope to speak with you soon. Mariela Community Manager
Great staff, wish... (Verified Renter) Great staff, wish the apartment had been clean with new carpet upon move-in. The gate has been off its hinges since the end of October and still is not fixed.
Business response:
Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive rating, means a great deal to us because we truly strive to have loyal residents.
stairwells need a... (Verified Renter) stairwells need a lot of cleaning or upkeep makes the place looks and feel old
Business response:
Thank you for your feedback. We are so sorry to see your experience has not been as positive as we would like but we are happy to let you know we will pressure wash all buildings very soon! Please reach out to us at 770.237.8334 so we may further discuss what we can do to improve your experience.
I would recommend... (Verified Renter) I would recommend to anyone moving here to walk the apartment before they move in. In my case, I moved from another state...with an infant, and was not able to see the apartment before moving in. My family and I had to endure a couple of months of living in a townhouse with a strong cigarette smell. My family and I didn't even use the master bedroom and its closets because we would instantly get headaches because of the smell. The leasing office never set up our gate code (we asked seve... read more
Business response:
Thank you for your review. We're truly sorry to hear of your negative experience. Our goal is to provide all of our residents with exceptional customer service and communication and we greatly apologize that we have fallen short on this. We will work to continually improve the experience we offer our residents and would love to speak with you directly to see what we can do to improve. Please reach out to us at 770.237.8334 so we may set a time to meet. Again, thank you for your feedback and we hope to speak with you soon. ... read more
Makes me wonder With apts upgrading, it amazes me that this place chooses to remain ancient. Nice but outdated and that should tell you a lot about the owners. I bet their homes are equipped with updated appliances, countertops and flooring.
No rush to fix problems Been here for a month. Have had to deal with water pouring thru my chimney for over 3 weeks. Management keeps thanking me for my patience and pushing the blame off on the roofing company. Meanwhile I am living with buckets in my living room & damp carpets and cannot have guests over.
Business response:
We are so sorry that you’re experiencing this and we do sincerely appreciate your patience as we work through it. As you may know, we have had 2 different roofing companies visit to resolve this leak. With their help, we are doing everything we can to find the leak and repair it. We will continue to communicate with you as repairs are made. We hope to improve your experience and resolve this issue in the near future. Thank you – The Team at Sugar Mill
Frequently asked questions about Sugar Mill Apartments
How is Sugar Mill Apartments rated?
Sugar Mill Apartments has a 3.7 star rating with 306 reviews.
When is Sugar Mill Apartments open?
Sugar Mill Apartments is closed now. It will open tomorrow at 9:00 a.m.