This profile has been claimed by the business owner or representative.
Sunnyvale Imaging Center
- Diagnostic Imaging
- Sunnyvale, CA
About this business
We focus on the patient experience first and foremost. Speed, accuracy, cost-effective personal service with compliance standards and practices in performing MRI and Digital imaging. We also strongly encourage our customers to read ahead on patient information regarding insurance and how to prepare for your visit. Personalized patient care is what sets Sunnyvale Imaging Center apart. When you visit our Sunnyvale, South Bay Imaging office, you can expect to receive impeccable care. Expert physician specialists and caring cli... read more
Location details
568 S Mathilda Ave, Sunnyvale, CA, 94086, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:30 p.m. | |
| Tue | 7:00 a.m. to 6:30 p.m. | |
| Wed | 7:00 a.m. to 6:30 p.m. | |
| Thu | 7:00 a.m. to 6:30 p.m. | |
| Fri | 7:00 a.m. to 6:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dishonest business in terms of upfront billing + overcharging. Avoid if you can. This place bills upfront prior to imaging and overcharged by 11% and 28% at my 2 visits. All together, it took 20+ calls (7+16) and multiple emails before I got refunded. More details: I have been here twice. Both times, the quality of the imaging appears to be fine and the reports were sent to my PCP in a timely manner. However, the billing was a completely different story. Despite having my insurance information and me verbally confirming t... read more
The process of imaging is fast and efficient. However, post-service is really bad. I was asked to paid $45 for each image I took ($90 total). When my insurance EOB came out it was $60+ (so they charged me ~$30 extra). I tried to email them and called a few times but no one resolve my issue. Instead, they have me send an email to follow up but nobody replied me (been few months; + follow up email that gets no response). Also, I tried to ask for my image, and the same thing, they asked to send an email to them but been few m... read more
This x-ray facility is very convenient, I appreciate how quickly my x-rays are done. The receptionists may not smile, but they efficiently do their job. The technician is knowledgeable and easy to approach.
This is my #1 choice for imaging services. They are quick, responsive, and accommodating. Customer service is great from the front desk to the insurance coordinator to the technicians, everyone has been professional in my experience. They always have snackkks - Twix and pringles are top waiting room snacks. Thanks y’all!
I have claustrophobia and the open MRI here is just amazing. All the staff here are super friendly and very supportive. Robert knows I have claustrophobia so he showed me the open MRI machines and help me relax, saying it’s way comfortable then the regular one and I can make it! Akashdeep(the person who did the MRI for me) keeps telling me I am doing great during the whole process and gave me so much support! Lastly I want to thank you Adrian for holding my hand during the whole 25 mins process, this means a lot to me, and ... read more
Frequently asked questions about Sunnyvale Imaging Center
How is Sunnyvale Imaging Center rated?
Sunnyvale Imaging Center has a 4.8 star rating with 99 reviews.
When is Sunnyvale Imaging Center open?
Sunnyvale Imaging Center is closed now. It will open tomorrow at 7:00 a.m.