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SuperCare Health
- Home Health Care
- Albuquerque, NM
About this business
SuperCare Health is a comprehensive post-acute care respiratory services company focused on managing high-risk respiratory patients in their homes. Our goal is to be the most trusted and preferred resource to manage the high-risk, post-acute respiratory patient through our high-touch clinical team and high-tech, innovative solutions.
Location details
9420 San Mateo Blvd NE, unit c, Albuquerque, NM, 87113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:30 p.m. | |
| Tue | 10:00 a.m. to 6:30 p.m. | |
| Wed | 10:00 a.m. to 6:30 p.m. | |
| Thu | 10:00 a.m. to 6:30 p.m. | |
| Fri | 10:00 a.m. to 6:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Was Just Disconnected AGAIN. I have tried to call SuperCare several times. I keep getting transferred and then disconnected. WORST customer service call center. It is unfortunate that I cannot call my local store directly. Now I see why they are rated F from Better Business Bureau. I will be filing a complaint with them.
Well I agree with most of these reviews. I have called and left on hold and disconnected so many times. BUT today I called and was on hold maybe 15 mins snd a gentleman named Daniel came on. What a wonderful guy. He took my supplies reorder and helped me with a terrible problem I have had with my cpap. This problem should have been addressed by the sleep Dr. I see who never looks at my machine that I must bring to all appointments. Thank you Daniel so much. You are the ONLY saving grace of the company!
super care is recommended by medicare for cpap supplies.i will file a complaint with medicare about supercare. i have tried to get cpap supplies from them for 2 months. they do not return my calls. they leave me on hold for many minutes. they lie and say they cannot teach me. they drop my call. they have not submitted my supply order to medicare for coverage. I have not had good sleep for months. this affects my health. this company is a hazard to my health.
Update: Within an hour of this post I received a call about the issue explained in my review. I do feel that this will be addressed and I do feel that maybe there is accountability within the company? I dont expect the world, but I do expect humanity. Or at the very minimum enough common sense not to try to push a reschedule for the very next day during a life event like this. The call from them is appreciated and a good step for trying to make this right for people in the future. Called to reschedule the pickup for my ... read more
Got a call, but the lady didn't tell me why. I call back, got a man and he told me after giving me a problem about telling me why that It was for nebulizer but he didn't tell me which provider prescribed it. I told him it's for a portable one correct? He told me no and I'm like well the prescribtion should have been for a portable nebulizer due to the fact that I'm not permanently housed and often the only means I have for stuff is utilizing the inverter for my vehicle and/or the USB/cig lighter ports. I mean this company sh... read more
Frequently asked questions about SuperCare Health
How is SuperCare Health rated?
SuperCare Health has a 3.4 star rating with 11 reviews.
When is SuperCare Health open?
SuperCare Health is open now. It will close at 6:30 p.m.