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SuperCare Health
- Home Health Care
- City of Industry, CA
About this business
SuperCare Health is a comprehensive post-acute care respiratory services company focused on managing high-risk respiratory patients in their homes. Our goal is to be the most trusted and preferred resource to manage the high-risk, post-acute respiratory patient through our high-touch clinical team and high-tech, innovative solutions.
Location details
16017 Valley Blvd, City of Industry, CA, 91744, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Edit: changing my original review to reflect the fact that Kim from Supercare was great in resolving our initially frustrating experience. At first, I had a lot of back-and-forth with customer service and it wasn’t clear that I needed to get the doctor to fax the order for the walker. Thankfully, Kim stepped in and followed up to make sure that we got the walker in a timely matter. We appreciate her help in making sure things worked out!
This has been the worst company I have ever dealt with in my entire life as a consumer. I have the unfortunate luck to have this as my provider for CPAP machine and service provider. For starters the other reviews about calling this place for help and getting ping ponged between team members is correct. Several times I called for help just to get transferred multiple times and have to explain my issue multiple times to multiple team members; the solution for this is to ask to speak to a supervisor. THIS however shouldn’t be ... read more
Outstanding customer service by Marion today. Thank you for making sure my order was finally corrected and placed properly. I know you said it was just part of your job, but I felt you went out of your way to resolve my issue quickly. I look forward to doing business with SuperCare Health
This is the worse provider I have ever had to deal with. Each person I spoke had to put me on hold for ever and when they came back they said they had to transfer to the person who could help me. But after waiting for my call to be answered the person I got was always the wrong person, so they had to transfer me to someone else who ended up being the wrong person again. I'd give them a zero if I could.
This is the worst experience with a Healthcare company I have ever had in my life!! I decided to return my cpap because my stupid insurance was barely covering anything and supercare charged me $370.00 out of pocket for some nasal cushions and filters. I told then I was not longer using my cpap and had returned it and they neglected to tell me even if my extra supplies were unopened I only had 5 days to return them. Their stupid website also charged me twice when I tried to pay the bill but now its still saying I owe $400. ... read more
Frequently asked questions about SuperCare Health
How is SuperCare Health rated?
SuperCare Health has a 3.5 star rating with 73 reviews.
When is SuperCare Health open?
SuperCare Health is closed now. It will open at 9:00 a.m.