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SuperCare Health

3.5

About this business

Location details

16017 Valley Blvd, City of Industry, CA, 91744, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.573 reviews
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Stephanie And Nathie's profile image
Stephanie And Nathie 
a week ago

🫣I have waited for my Nebulizer Equipment for over 2 weeks - 😱no one from Super Care reached out to me!🤨 I HAD TO KEEP CALLING THEM! And I kept getting False Information via Numerous Text Messages then each time I called I was getting False Information from their Phone Representatives🧐 - I was told by their Phone Representatives -(1) the equipment will be delivered tomorrow. (2) Then, It was already Delivered! (3) Then told they delivered it to the WRONG SPELLING of the Street Address and the equipment was returned, (4) ... read more

Marie Elena's profile image
Marie Elena 
3 months ago

This company is horrible! I have emailed them, I have left messages.They need to pick up their stuff from my friend's assisted living facility room! The phone numbers do not always work, no one responds to email or phone calls. They continue to send letters saying we may owe them money if we do not return their equipment. I have told them to come get their stuff! Today I received a letter, actually the original rental agreement. No number or person's name to contact. THEY NEED TO GO GET THEIR STUFF OUT OF THE ROOM ASAP!... read more

Heather White's profile image
Heather White 
3 months ago

Update again Used website customer chat DO THAT IF YOU CAN NOT GET THROUGH. EMMA fixed it in less than 10 mins. Emma was amazing... supercare as a company not so much. Update same day 6/27/25 I am guessing they have 1 star review bot to send that generic response. Because they do nothing when emailed. Guess a person's health doesnt matter to this company just the payments. So don't beleive the "owner" response. But hey its only oxygen right? It's okay though they're going to replace my back up tanks ive been forced to u... read more

Ms K's profile image
Ms K 
3 weeks ago

The most awful company, they’ve been charging my mom for a SUCTION MACHINE that she never received, they’ve been charging my mother a rental fee for this machine every month for the past nine months, they’ve been charging my mother‘s insurance for the supplies for this machine for the past almost 9 months, and I believe that this is Medicare fraud. When I call the number, I’ve spoken to several different employees that don’t really want to fix the situation, Telling me that I have the machine for my mom, however, I do not. A... read more

che zhang's profile image
che zhang 
2 months ago

I posted review about 2 month ago, the replay of my review is typical copy and paste for most reviews they replied. The funny part of this company is: after I return the unit for almost a year, they still charge my credit card for $5.18 on May 31, then even worse, they call me on 7/28 ask me to order more supplies for the machine I returned a year ago. So I call the number back, explain I returned a year ago, so she said I will put account for inactive, then I mentioned their charge on May, she said the billing will contact ... read more

Frequently asked questions about SuperCare Health

How is SuperCare Health rated?

SuperCare Health has a 3.5 star rating with 73 reviews. 

When is SuperCare Health open?

SuperCare Health is closed now. It will open at 9:00 a.m.