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Superior Service, Corp.
- Anaheim, CA
About this business
Location details
1006 East South Street, Anaheim, CA, 92805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Self-serving. They don't care. Billed and showed up with the wrong part. The correct thing to do would have been to apologize and refund immediately. Instead, they dragged their feet and gave me the runaround on the refund... “the person who needs to approve it isn’t here,” “we’re still investigating the matter,” and similar excuses. This continued until I finally disputed the charge with my bank. What’s most frustrating is the lack of integrity when it came time to make the situation right, along with the lack of respons... read more
I run an independent restaurant and I would advise you to stay away from Superior Service. Most of their techs are GREAT and super knowledgable, but I have had a recent dispute with them where a job didn't get done properly, and they charged me multiple invoices just to get the job done when it should have been a warranty call (no charge). I requested a refund or credit for months, tried to get it escalated, and management didn't attempt to contact me once. The amount was for $880 which is a lot of money for an independent r... read more
Price gouging at its absolute worst. $650 for a diagnostic call, followed by an $1500 bill to swap a control board in my oven. Won’t touch them with a barge pole.
I am writing to warn others about my highly disappointing experience with Superior Service Corp. I recently had a service appointment for my freezer, model EF2A-FS, which is still under its two-year warranty (expiring on April 25, 2024). Despite the warranty, I was charged for the service visit, mirroring an incident from August 2022 where I was wrongly charged and only refunded after much hassle. During the recent service, the technician confirmed that my freezer was malfunctioning, operating at 30°F with contents "frozen ... read more
OVERPRICED AND OVERCHARGED! It was recommended that I use this company to replace a sensor in my ice cream machine, a task that should only take 30mins but since my machine was under warranty, I figure I do it. But I needed to pay first with my cc then get reimbursed. After I have told them that my machine is at the store and not at the billing address, repeatedly, AND confirmed in the email 2TIMES, the technician still showed up at my apt, so we we had to drive to the store, he had to park then walk over so they charged me ... read more
Frequently asked questions about Superior Service, Corp.
How is Superior Service, Corp. rated?
Superior Service, Corp. has a 2.3 star rating with 40 reviews.
When is Superior Service, Corp. open?
Superior Service, Corp. is open now. It will close at 5:00 p.m.