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Sutherland Global Services

4.6

About this business

Who We Are Sutherland is a unique digital transformation company. We are the engine behind the experience giants of today—the companies best known for the transformative experiences they deliver. We’ve learned much of what we know about great experiences by working with the best. Like us, the clients we work with care deeply about the human experiences they provide for customers. 

Location details

2401 Northwest 23rd St, #1a1, Oklahoma City, OK, 73107, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.612 reviews
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James Angelillo's profile image
James Angelillo 
5 years ago

These people are crooks to start with. My aunt and uncle had a reverse mortgage and when they passed we told them take the home. They informed us we needed to keep up with the taxes and insurances until they take the home. We find out now we weren't legally responsible for anything since the home was not ours. I have called dozens of times to ask when they were taking the home and all I get is they will have someone call me. This is 6 months now and we have stopped paying any and all bills. Let them worry about a lien if tax... read more

Dave Fox's profile image
Dave Fox 
3 years ago

My wife's father passed two years ago. Novad owned the reverse mortgage process. DO NOT EVER work with this company. They have been silent for a year and a half and the home STILL remains in limbo. They do not answer their phones. They will differ you to HUD who will say NOVAD has all the paperwork. TWO YEARS. Worse company I've ever worked with. 

Richard's profile image
Richard 
5 years ago

I feel sorry for the rare competent employees that have had to overcome the obtuse boobery of this company's service department. I feel that if there was a deliberate effort to not help customers, they couldn't do a better job. I see reviewrs complaining about 60 days or 6 months...I have been trying for 2 years to just take the house to satisfy my deceased fathers debt. Send us this, fax us that, we don't have any record of his death, electrnic signatures are unacceptable, no call backs, no emails, no respose from "Contact ... read more

Joseph Corgan's profile image
Joseph Corgan 
5 years ago

Let me tell you about the company called "Novad" out of Oklahoma City, OK. This company purchased my mother's reverse mtg, which she had signed for years earlier. From that point of purchase on, we have had nothing but troubles and non-response from "Novad". Each time we called - and calls were numerous - we NEVER received a return call - NEVER. No customer service or caring whatsoever. My mother passed away over 2 years ago. The house has sat and sat and sat, following numerous calls to them. NEVER a return call. My... read more

patricia shannon's profile image
patricia shannon 
6 years ago

This is by far one of the worst experiences I have encountered. The people are rude, they do not return calls, one does not know what the other is doing. I have been working on an issue since April, only to continue to get the run around. I am dealing with something that my 94 yr old mother gave in writing and verbal access for me to do, yet they insist that they need to speak with my mother, who is on dialysis and not available when I can be there and they are not open when i am able to be there. Then you set up somethi... read more

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Frequently asked questions about Sutherland Global Services

How is Sutherland Global Services rated?

Sutherland Global Services has a 4.6 star rating with 12 reviews. 

When is Sutherland Global Services open?

Sutherland Global Services is closed now. It will open at 8:00 a.m.