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Tara Burgess

2.0
  • Corpus Christi, TX

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Location details

5425 South Padre Island Drive, Corpus Christi, TX, 78411, United States

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WeekdayScheduleStatus
Mon07:30 a.m. to 5:00 p.m.
Tue07:30 a.m. to 5:00 p.m.
Wed07:30 a.m. to 5:00 p.m.
Thu07:30 a.m. to 5:00 p.m.
Fri07:30 a.m. to 1:00 p.m.
SatClosed
SunClosed
2.056 reviews
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Dino C.'s profile image
Dino C. 
rating
3 years ago

So they talk about free X-ray and free first visit, however today I walked in with my crown in my hand and needing repair. I have no insurance and it was my first visit, I was told the only first visit free is a comprehensive visit. I needed a repair so I had to pay 125.00 for first X-ray and visit. It was also explained that today would only be a visit to see what I needed. I would have to schedule a new appointment to fix what was broke. The lady greeting you is so arrogant she has forgetting that we are future customers. ... read more

Business response:

I'm sorry that your experience didn't live up to expectations. We value your feedback, and I will pass your message along to the team so they can address concerns. - Michelle, ADMI  

Richard M.'s profile image
Richard M. 
rating
4 years ago

We get a flyer in the mail about a new dental company in Conroe who doing a free exam and X rays for new "patients" , as soon as you enter in the waiting room you from a person  become a patient . My spouse and I decided to go for a first visit we waited so long that we left for coming back the next day like most of the "patients". The next day we had X rays and an estimate from "the financial specialist for fix  the problems in our mouth (no implants) we can't afford the skyrocket prices that they want to charge for both. T... read more

Kristy S.'s profile image
Kristy S. 
rating
4 years ago

Sign before arrival should have been I wanted to make my routine exam and cleaning appointment and they don't do it the same day. Tech taking x-rays had to keep redoing them and seemed to not know what she was doing (or is new). That was confirmed when the hygienist looked at the x-rays and they discussed she has problems taking on the right side. Hygienist was thorough in explaining what she was doing to examine what was going on. Dentist came in for maybe 2 minutes said she was happy with the x-rays and how I've clearly ta... read more

Business response:

I'm sorry that your experience didn't live up to expectations, Kristy. We certainly value your feedback, and I wanted to let you know that I passed your comment along to our Patient Satisfaction team. I would encourage you call them too, so they can learn more about the visit and try to address concerns. You can reach them directly at 1-866-767-0890. - Emily, ADMI 

Melissa B.'s profile image
Melissa B. 
rating
4 years ago

This is a terrible place! Go anywhere for your dental needs than here. The staff is really good but the people in charge - the office manager and the dentist - have no soul and will do anything to make a buck. The place runs like an assembly line...I often called it the puppy mill of dentistry...and will run you through as fast as possible and will find all sorts of expensive things you "need". This is the Aspen way. Take a new patient, make them go through all the steps...hygiene, dentist, x-rays..and present a hugely e... read more

Business response:

I'm really sorry to hear that, Melissa. If you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Cindy, ADMI 

Ethan D.'s profile image
Ethan D. 
rating
4 years ago

I'm not sure if this is supposed to happen but when I got my wisdom teeth taken out I woke up with a hole on the ceiling of my mouth. Is that normal? 

Business response:

Ethan, if you haven't called the Patient Satisfaction team yet, my team would appreciate the opportunity to talk to you: 1-866-767-0890. - Dawn, ADMI 

Deez N.'s profile image
Deez N. 
rating
6 years ago

GO SOMEWHERE ELSE. First off you have to deal with Caroline at the front desk on the phone or in person she is a really polite jerk. Even once you become a "current patient" they treat you like a stepchild. If you want to listen to the dentist (Ashley Alanmanou) and her assistant gossip about corporate issues, this is your place. Had an appointment cancelled week of the appointment with ZERO explanation from Caroline. Don't waste you're time or money with this place. Its a joke. Corporate needs to fire Caroline and the Ashl... read more

Business response:

Hello Deez N.! Thank you for your inquiry. Please call me at 844-296-0181 so that we can discuss further. Your satisfaction is important to me. -Sarah, ADMI 

Mark H.'s profile image
Mark H. 
rating
6 years ago

Really poor response. I called told them I was from out of town just needed a crown glued on. They told me 2 pm. When I got there they had me fill out the paperwork for a new patient. They thought the had a new person to get money from. As a new patient they had time but when they realized what I wanted they suddenly had no time for me. I had structured my whole day around them even hauled my grandkids out of a museum early. They have no honor just in it for money. If I lived here I would never go there. 

Phil G.'s profile image
Phil G. 
rating
6 years ago

I went here when it first opened and had good service then. They put in a crown. The crown is great and for a reasonable price. However, the last time I went the dentist said I needed a deep cleaning that would cost $400. I never went back. I felt like I was being ripped off. 

Dianna M.'s profile image
Dianna M. 
rating
6 years ago

Just this morning my husband went into the office to what we thought was going to be for impressions, & extractions for his new partial. We had been there in October for the initial consultation, and were told that his next visit would be to get impressions and do the extractions. We were told otherwise once we got there. I naturally became upset because we had already planned for my husband's time from being away from work. I wanted to make sure my husband would have everything completed before going back to work. I was ass... read more

Frequently asked questions about Tara Burgess

How is Tara Burgess rated?

Tara Burgess has a 2 star rating with 56 reviews. 

When is Tara Burgess open?

Tara Burgess is open now. It will close at 5:00 p.m.