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Team Gavin

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About this business

SIT BACK AND RELAX, YOU HAVE FOUND US When you think top producing Mortgage Professional, think Gavin Ekstrom. Gavin has been a leading Mortgage expert since his first year in business, to the tune of $1,000 million in residential loans over his 30-year career. Gavin will tell you the key to his success has been: Teamwork! Driven by his passion for superior customer service, Gavin has built a team that is known throughout Denver for consistently delivering the area's best home buying experience. Gavin prides himself in keep... read more

Location details

4610 S. Ulster St., Suite 300, Denver, CO, 80237, United States

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4.91,073 reviews
16 reviews have no rating
mayhew donald's profile image
mayhew donald 
8 years ago

Team Gavin members Scott Gereaux and Shelley Smith were amazing! I am a first time home buyer and they worked with me at every step to get everything prepared for closing. They responded very quickly to any questions or concerns I had. They were very professional and though there was a small delay it was only 5 days. Closing itself was very painless and quick. I would recommend this loan company to everyone. 

Business response:

We love to read painless and quick in reviews. Although it does get us confused with great dentists sometimes....Thank you for your business. 

yoona87's profile image
8 years ago

Steve Byers from citywide home loans is SUPERB. My husband and I just bought our first house ever and Steve made the financial process of it all just way too easy and so smooth! We were thoroughly and gratefully impressed. Thank you so so very much Steve for taking care of us and making it so easy and simple. You are awesome.Steve has wonderful customer service, answers any and all questions in the most understanding manner, very responsive, high-speed, knowledgeable, friendly, and the list goes on.We highly HIGHLY recommend... read more

Business response:

Thank you so much for taking the time to let us know how our employee handled your home buying experience. We are thankful for your business. 

chrissy gyn's profile image
chrissy gyn 
8 years ago

I could not have been more pleased then I was with Citywide Home Loans. From the first call I had with Vince Cusimano to the last one with Shelley Smith, the customer service was fantastic. Vince made it very clear on what to expect when it came to the financial part of the process and answered every question that we had. There were no surprises, and we greatly appreciated it. Shelley Smith is amazing to work with. She made the entire process seem so easy and seamless. She kept in constant contact with us, so we always knew ... read more

Business response:

We're so happy that Shelley and Vince made things easy and seamless for you and your family. 

westong5's profile image
8 years ago

My experience with Team Gavin was top notch. As a first time home buyer, the loan process was rather intimidating, but the team was very thoughtful, responsive and patient with me. Even after I delayed my purchase for 4 months, the team was ready to pick up where we left off. It was like I was someone they wanted to help, rather than just another file in their system. Once under contract, it was smooth sailing working with Azlee. She was quick to respond to questions, and made it easy to collect the various document required... read more

Business response:

You are welcome! We understand that the loan process can seem less exciting than say, sitting on I-25 at rush hour, but it appears Azlee was adept at helping to change that. 

aspinallco's profile image
8 years ago

Scott Gereaux and his team were great at sitting down with us to explain all the options available to us. He explained everything clearly and let us know what we need to do on our end to have the best possible outcome. Unlike other lenders in the past, they were never pushy but always quick to answer questions. Once we were ready they had everything together quickly and kept us in the loop every step of the way. 

Business response:

We're pleased to have your business and Scott hopes you're getting settled in your new home. 

rick madlom's profile image
rick madlom 
8 years ago

My experience with Vince Cusimano and Rachel Cena was great! When I had questions, they provided clear, concise answers quickly. I felt like they were ahead of me every step of the way and I was the one that determined how fast things were proceeding. The whole experience with CityWide Home Loans was painless. I will definitely do business with them again! 

Business response:

We're happy to have helped now and possibly in the future! 

mob25's profile image
8 years ago

I just bought a house and used City Wide Home Loans. We worked with Team Gavin, and we're lucky we did. Someone from the team was always readily available, and we never had to question where in the process we were. As a first time home buyer, I had many questions and they answered every single one immediately. The response time was great! I also really appreciated the weekly updates from someone on the team, they were all so nice and helpful. It really felt like we were dealing with people who knew all the options and were a... read more

Business response:

Our Weekly Updates may not be as entertaining as SNL's, but we hope they are helpful. Thank you. 

zuser20140602182445834's profile image
8 years ago

From the start the team was exceptionally helpful. Every question I had the answered promptly and in detail. They walked us through the whole process before starting everything and kept us updated throughout. Their goal was to be clear to close by our closing date and they beat it by a week! I highly recommend working with Gavin Ekstrom's team! 

Business response:

Thank you very much for your recommendation. 

zuser20150711104011116's profile image
8 years ago

I worked with Shelley Smith and Vince Cusimano on the mortgage for my recent home purchase. They did a great job helping me through the process and making sure that we had all the necessary documentation together for the approval. I requested an earlier closing date than the original contract and Shelley was awesome about making the effort to make sure that happened. We closed a week early and I have nothing but great things to say about the ease of the process and efforts of the team! 

Business response:

We hope you are loving your new home and we're glad to have played a small part in making the process happen. 

Frequently asked questions about Team Gavin

How is Team Gavin rated?

Team Gavin has a 4.9 star rating with 1,073 reviews. 

When is Team Gavin open?

Team Gavin is open now. It is open 24/7.