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The Bath Authority
- Kitchen & Bath
- Bedford Heights, OH
About this business
CLEVELAND BATHROOM REMODELING EXPERTS At The Bath Authority, we put our customers first… a lot of companies might say this but we live it! Our entire bathroom remodeling team from the founders of The Bath Authority to our production department, sales team, customer service reps, and installers, all of us are solely focused on the customer first! It starts with our company mission, to provide the highest quality bathroom remodeling products at the best market prices possible while delivering a world-class customer experienc... read more
Location details
24801 Rockside Rd, Bedford Heights, OH, 44146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
They were on job site in a very reasonable amount of time.
Business response:
Hi, Julia. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!
The whole process was quick and easy! I would definitely recommend!
Was really blown away by the quality of work. All of my fears and concerns were put to rest immediately when meeting and talking with Kenny the installer. The plumbing was done with such efficiency. I was super freaked out that the install would be done great, just to leave the caulk gun in the hands of a toddler to destroy? (Happened on one of jobs) It looks incredible, I can’t find a flaw in the install. I have already been telling everyone at the gym about you guys. Thanks again
Excellent experience from start to finish. Rob salesman knowledgeable and professional; Travis Black continence, craftsman installed a superior finished product the wife raves about.
Business response:
Hello, Larry! Thank you for this amazing feedback on your experience with us at Universal Windows Direct! We are so happy to hear that Rob and Travis provided you with a great experience. Please don't hesitate to reach out if you need anything!
We are satisfied with our new bath/shower combo. The workers were great and got everything done in one day even though we were told it could be a two day job. The only reason for the 4 stars is due to the high pressure sales during the consult. We were told the only way to get a "discount" was if we signed and paid half the same day. We ended up agreeing and it worked out well, but I strongly dislike this tactic to try to pressure people to not shop around. I would advise others to shop around before getting a quote from The... read more
We are satisfied with our new bath/shower combo. The workers were great and got everything done in one day even though we were told it could be a two day job. The only reason for the 4 stars is due to the high pressure sales during the consult. We were told the only way to get a "discount" was if we signed and paid half the same day. We ended up agreeing and it worked out well, but I strongly dislike this tactic to try to pressure people to not shop around. I would advise others to shop around before getting a quote from The... read more
Business response:
Hello, we appreciate you rating your experience with us at The Bath Authority! Is there something we could've done to make this a 5-star experience for you? Please let us know by contacting us at support@thebathauthority.com with your feedback!
The installers were friendly and professional. They did a great job and I am very pleased.
Business response:
Tiiutu , we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority!
It was fantastic; it took only a day and a half and was smooth, professional, and extremely wonderful.
Business response:
Hilda , we're thrilled to receive your 5-star review! Thank you for allowing us to transform your bath/shower into the space you've always dreamed of. We appreciate your feedback and thanks again for choosing The Bath Authority!
Arrived on schedule. Completed project ahead of scheduled time. Installers were polite, professional and knowledgeable. They cleaned up afterwards and left us very satisfied with the project.
Business response:
Hi Bob, thank you so much for the five star review! We appreciate the feedback and you sharing your experience. If you need assistance with any future projects, please feel free to reach out!
Frequently asked questions about The Bath Authority
How is The Bath Authority rated?
The Bath Authority has a 4.9 star rating with 899 reviews.
When is The Bath Authority open?
The Bath Authority is closed now. It will open tomorrow at 8:00 a.m.