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The Brightonian
- Nursing home
- Rochester, NY
About this business
Located within the heart of Brighton, NY you will find a home where the highest level of comfort and care is the standard. Nestled near neighborhoods, shops, and just minutes from area hospitals, our staff provide outstanding short-term rehabilitation services and long-term skilled nursing care.
Location details
1919 Elmwood Avenue, Rochester, NY, 14620, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 4:30 p.m. | |
| Tue | 08:30 a.m. to 4:30 p.m. | |
| Wed | 08:30 a.m. to 4:30 p.m. | |
| Thu | 08:30 a.m. to 4:30 p.m. | |
| Fri | 08:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As a staff member, I can say that many of us try our best to take care of our residents. Most of us who work there care a lot about our residents and run hurdles to provide the best we can. We do encounter staffing issues as most nursing homes do. However, we do have dedicated staff that try their best regardless.
This was the only place available for my grandmother to go, now she’s rotting away in this place. Just went for a visit with my husband and our baby and nobody told us that her roommate had covid until 25 minutes into our visit. They are keeping the sick residents in the same rooms with those who aren’t sick letting it spread even further. The place smells horrendous as well. Breaks my heart. My step mothers mom passed away here a few months ago as well and they experienced very unprofessional treatment during the hard time.... read more
We received the best care there for my great aunt. Everyone from the nurses, aides, social worker, NP and office manager were very helpful. The place was clean and my aunt bed was made everyday. Couldn't have asked for a better place for care. They were with us til the very end. I think a smaller facility says a lot about the personal care our love ones receive. 5 stars..... hands down!!
Staff is very unprofessional, uncaring, and incompetent. I wouldn't leave a family member here even if it was the last place on earth. Looks can be deceiving, beautifully remodeled on the outside but is ugly on the inside. If you love your family member, don't send them to this place.
This is the second nursing home my father was in and it was even worse than the first one. I have pictures and videos of how neglected and beat up my father was. He passed 3 years ago and Im still haunted by what happened to my father here. DO NOT LET YOUR LOVED ONE GO HERE!! I made complaints , but yet the state does nothing to help our elderly.
Frequently asked questions about The Brightonian
How is The Brightonian rated?
The Brightonian has a 4.7 star rating with 10 reviews.
When is The Brightonian open?
The Brightonian is closed now. It will open on Monday at 8:30 a.m.