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The Carpet Co
- Home Services
- Albuquerque, NM
About this business
New flooring can improve the look and feel of your home or office dramatically, updating and elevating the room. With the thousands of options, we have in all styles of flooring, the flooring choices at The Floor Store at the Carpet Company are sure to suit your vision and the style of your home- whether it’s contemporary or traditional—as well as your budget! At The Floor Store at the Carpet Company, we know our customers are concerned about value and getting a good deal on their carpet, laminate or hardwood, tile or stone,... read more
Location details
7300 2nd St NW, (Osuna), Albuquerque, NM, 87107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
The whole experience was great, from shopping through installation and final results. I was very happy with help I got choosing flooring, because my tastes and choices were specialized. I not only got the flooring type I wanted but also a great color and cheaper than other options I was reluctantly considering. The installation process was great too. They removed previous tile and installed the new floor very quickly and even fixed some trim that was not completely installed from when the cabinetry was remodeled. In short, I... read more
I wanted to wait a couple months to review. We were told we would be contacted by the contractor to fix issues and never were. I really don't care to anymore. There is no resolving our issues short of refunding some of the $$ we spent which now most definitely feels like way too much. Initially we were shocked by some of the pricing but decided to do it because a professional job is something you pay good $$ for. Pretty sure we got a subcontractor to install our flooring from the Floor Store. Working with contractors my whol... read more
We had a very worn-out, unsafe linoleum floor in our kitchen/dining room area . I called The Floor Store and spoke with Jacque, and she came out the very next day. She is a really nice lady who absolutely knows her business, and listened carefully to everything we considered important. After speaking with her, we knew our problem would disappear. The job was scheduled quickly,and the gentleman, Brian, who did the installation was wonderful. He was polite, kind, efficient , and a joy to have working in our home. He even mo... read more
We met with Karen and at first she was very helpful. We paid our deposit and were told she wanted to wait for Tom to do the installation because he was supposedly amazing. We paid our deposit and waited a few months for our install. On day one they come to tear out old flooring and prep for install. The only time we saw Tom was when he showed up to look over the floor and then went outside to make a call. A couple minutes later we get a call from Karen asking for more money because of the layers of old flooring. It's an ol... read more
I recently had the pleasure of working with The Floor Store, and I couldn’t be more satisfied with the experience. From start to finish, their professionalism, attention to detail, and commitment to customer satisfaction were truly outstanding. The team was incredibly knowledgeable, guiding me through a wide selection of high-quality flooring options to find the perfect fit for my needs. They were patient, answered all my questions, and provided expert recommendations without any pressure. They do offer professional instal... read more
Frequently asked questions about The Carpet Co
How is The Carpet Co rated?
The Carpet Co has a 4.9 star rating with 163 reviews.
When is The Carpet Co open?
The Carpet Co is open now. It will close at 5:00 p.m.