This profile has been claimed by the business owner or representative.
The Charles on Liberty Street
- Apartments
- Spartanburg, SC
About this business
Welcome to The Charles, a residential community featuring studio, one, two and three bedroom apartments in Spartanburg, SC. Spacious layouts and amenities welcome you home, along with exceptional service and an ideal location within walking distance to shopping, dining and entertainment options. Are you looking for an apartment for rent in Spartanburg, SC? Contact our friendly, professional office staff to schedule a tour today. The living spaces at The Charles are thoughtfully designed with comfort and convenience in mi... read more
Location details
201 N Liberty St, Spartanburg, SC, 29302, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Beautiful Apartments + Great Location + Incredible Staff! I previously lived at the Bon Haven apartments but my lease was coming up and so I decided to tour the Charles. After living in Spartanburg for over a year now, I realized that I wanted to be able to walk to downtown. Y'all, these apartments are so beautiful and it is such a great location! And they are much more affordable that I thought they would be given the quality and location. Apparently there is a new property management team at the Charles and I was really im... read more
Business response:
Hello Paul, Thank you so much for your kind review of The Charles on Liberty Street! We're delighted to hear that you found our apartments beautiful and our location convenient. It's great to know that you were pleasantly surprised by our affordability. We are thrilled that you had a positive experience with our new property management team. We strive to provide excellent customer service and your feedback reassures us that we are on the right track. If you ever have any further questions or need assistance, please do n... read more
Not good Parking is horrible Only thing descent is your look of home. Save your money
Business response:
Greetings Jasmine, Thank you for taking the time to share your feedback about The Charles on Liberty Street. We apologize for any inconvenience you experienced with our parking. We understand that parking can be a concern in certain areas, and we are continuously working to improve this aspect of our service to make it more convenient for our guests. We appreciate your kind words about the overall appearance and ambiance of our establishment. However, we regret that your experience was not up to your expectations. We value... read more
Very slow and unprofessional staff We waited 5 days and still never got our background check and credit check completed, we needed immediate availability. Very poor communication skills by the rental agent. She locked her door on me, among other things. We had to move on to another property. We requested our Admin Fee back, she never even responded to our email. Also, lease details were incorrect, we were told we had a balcony and unit was on 2nd floor, but no balcony and on 1st floor.
Business response:
Greetings Jo Nell, Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience at The Charles on Liberty Street. We strive to provide efficient and professional services to all our customers, and it is disappointing to learn that we fell short in meeting your expectations. We apologize for the delay in completing your background and credit check. We understand how important it is to have immediate availability, and we regret any inconvenience caused. Furthermore, we are so... read more
Frequently asked questions about The Charles on Liberty Street
How is The Charles on Liberty Street rated?
The Charles on Liberty Street has a 3.7 star rating with 67 reviews.
When is The Charles on Liberty Street open?
The Charles on Liberty Street is closed now. It will open on Monday at 9:00 a.m.