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The Edge Fitness Clubs
- Gyms
- West Hartford, CT
About this business
Location details
1471 New Britain Ave, West Hartford, CT, 06110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to Midnight | |
| Tue | 4:00 a.m. to Midnight | |
| Wed | 4:00 a.m. to Midnight | |
| Thu | 4:00 a.m. to Midnight | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
Nice gym overall. Well-equipped, and with friendly staff, but their sales tactic is awful. I pay for the highest-tier Strong membership only to bring a guest, yet every time I do, they’re made to wait and then pushed to a sales rep who has to sign them in on their computer using their email, then they haggle guest to sign up on the spot. After 10+ years of going to different gyms, I’ve never seen such an aggressive and unnecessary approach. A guest pass should be a simple scan and go, not a sales pitch. The gym itself is goo... read more
This gym is quite frankly one of the dirtiest and low vibe environments I’ve been to for a workout. The women’s bathroom is not kept whatsoever, the wipes used to clean the machines are all over the floor in the main room, staff is not great at greeting and on more than one occasion, some of the members REEK of weed. Not upholding the standard of West Hartford in the least. Bristol much better. Get it together Edge.
Best gym ever best atmosphere, engaging employees. You get your money worth , so many class selections trainers are amazing!
Worst Edge location ever! The front desk employees have terrible customer service they don’t even acknowledge or greet you when you walk in. Management is just as bad!!!! they avoid dealing with issues and make it nearly impossible to get a refund or a clear answer. I’ve been to the Edge locations in Hamden, Bristol, Meriden and Orange and none of them compare to how poorly this one is run. West Hartford needs better management and staff training ASAP!!!!!!!!!!! It feels like they care more about taking your money than trea... read more
The Edge Fitness Clubs as a whole are terrible. They have zero customer service. When you bring any concerns or request to them they brush you off, say they can’t do anything and to email their ABCFitness contact. The staff don’t know anything about the policy’s and give false information. I signed up for a promotional 2 year contact, after 3 visits to their gym I decided it wasn’t the right fit for me. Overcrowded, no equipment available and the whole vibe of the gym is just for show. I asked to cancel my membership as I n... read more
Frequently asked questions about The Edge Fitness Clubs
How is The Edge Fitness Clubs rated?
The Edge Fitness Clubs has a 4.1 star rating with 578 reviews.
When is The Edge Fitness Clubs open?
The Edge Fitness Clubs is open now. It will close tomorrow at 12:00 a.m.