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The Emergency Clinic
- Healthcare
- La Vernia, TX
About this business
The Emergency Clinic La Vernia offers state-of-the-art emergency care delivered by passionate, experienced professionals. With an ER center open 24 hours a day, residents of La Vernia and the surrounding areas can obtain treatment for their minor and major emergencies no matter what time of the day or night it may be. We combine personalized care with the most advanced equipment available to deliver the treatment you need. Whether you are dealing with a minor cold or you are suffering from chest pains, we will be here to del... read more
Location details
202 FM 1346, Suite 2, La Vernia, TX, 78121, United States
Get directions
The team provided so much care and attention to my 2 year old. Above and beyond service helping me clean up vomit, checking his oxygen level before we even signed in because he was having trouble breathing, continuing to check on him and playing with him when they got him feeling better. Thank you very much!
Business response:
Thank you Mr. Moore for trusting us with your little guy. It is always scary when our little ones are not feeling well. We hope that he is getting back to his usual spunk. If you should need us again, please know that we are open 24/7.
For the most part the experience was okay. Two of the receptionist are so not people friendly and frankly rude, HEATHER & NICOLE(?). My daughter was also seen and overheard Nicole being rude to other patients as well as she was to my daughter. I was in there another night and receptionist Brandi was so helpful and explained everything. I understand some patients are hard to deal with but there has to be some sort of compassion for the patient as well as professionalism.
Business response:
Thank you for speaking with Rebecca from our leadership team on the phone recently. We are always looking for ways to improve and genuinely appreciate your feedback. We hope you are starting to feel better and please do not hesitate to reach out to Rebecca if you have any questions or need additional assistance.
Great care!! Thank you!!
Business response:
Hello Mr. Lopez, You are most welcome!!!! Please take care.
Awesome as usual! Quick and efficient
Business response:
Hello, We really appreciate you taking the time to share your rating with us. Love the kind comments and 5 stars! Please get well soon and thanks again!
Appreciate the professionalism and excellent care.
Business response:
Hello Ms. Lynch, We really appreciate you taking the time to share your rating with us. We are so grateful for the kind words. We hope you feel much better very soon. Thank you so much!
Very friendly staff. Fast treatment, pain control, & diagnosis.
Business response:
Hello Ms. Schroller, We really appreciate you taking the time to share your rating with us. We are so grateful for the kind words. We hope you feel much better very soon and thank you so much!
Always great care. Wait times are a little longer but that is due to COVID and that’s ok.
Business response:
Hello Ms. Farias, So sorry for the extra wait time but happy you sound like a return customer who knows the type of service we provide and is willing to wait! We hope you feel much better very soon. Thank you so very much!
Great Job!!!! Helped me quickly and efficiently. Thanks again
Business response:
Hello Mr. Stanick, We really appreciate you taking the time to share your rating with us. We are so grateful you had such a good ER experience with Complete Care. Please get well soon and thank you so much!
A little bit of a wait but everyone very caring and thorough! No complaints
Business response:
Hello Ms. Salazar, We really appreciate you taking the time to share your rating with us. We are so grateful for the kind words! Please get well soon and thank you so much!
Frequently asked questions about The Emergency Clinic
How is The Emergency Clinic rated?
The Emergency Clinic has a 5 star rating with 2,257 reviews.
When is The Emergency Clinic open?
The Emergency Clinic is open now. It is open 24/7.