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The Emergency Clinic

4.9

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Location details

6496 New Braunfels Ave., San Antonio, TX, 78209, United States

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4.93,129 reviews
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Margaret H.'s profile image
Margaret H. 
2 years ago

Great staff, great service. 

Business response:

Hello Ms. Hartensetine, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Alamo Heights location where we're always here to help 24/7. Thank you for the kind words. We hope you feel better very soon. Thanks again! 

Linda K.'s profile image
Linda K. 
a year ago

I really appreciated the follow up call on 8/2 and the person I spoke with said to come back if things got worse. I was glad to know I could do that. 

Business response:

Linda, we're pleased to hear about your positive experience at The Emergency Clinic Alamo Heights. Thank you for sharing your feedback. 

Vivian B.'s profile image
Vivian B. 
a year ago

Exceptional experience all around! Went in and there was literally no wait, everyone was so kind and really showed compassion. They kept me well informed and answered all my questions along the way. What a godsend to the neighborhood! 

Business response:

Vivian, we are please to hear you has a exceptional experience. Thank you for sharing your positive feedback with us! 

Bertha D.'s profile image
Bertha D. 
a year ago

Dr. Williams was very friendly and listens to me explain my symptoms. Took time to treat me and explain what she was prescribing to me at the of my visit. 

Business response:

We are thrilled to hear that Dr. Williams was friendly and attentive during your visit. Thank you for your review. 

Lisa W.'s profile image
Lisa W. 
a year ago

Very prompt, thoughtful, thorough and after two weeks of trying to feel better on my own….their help was the ticket and I felt better within 24 hours and then nearly 100% after 48 hours! 

Business response:

Hello Ms. Woolly, We're overjoyed to hear that our prompt and thorough care helped you feel better quickly! Thank you for sharing your experience with us. Please stay on the path to a full recovery. Take care and thanks again.  

Linda F.'s profile image
Linda F. 
a year ago

Outstanding 

Business response:

We genuinely appreciate your outstanding review, Linda. Thank you for trusting us with your care. Please do not hesitate to reach out to us if you have any questions or need additional assistance. 

Jennifer C.'s profile image
Jennifer C. 
a year ago

Very quick simple intake process, with payment made up-front for convenience. Courtesy and professionalism of staff was outstanding and staff were extremely knowledgeable and helpful. 

Business response:

Hello Ms. Crowe, We genuinely admire your positive feedback on our quick intake process, professionalism, and knowledge of our staff. Thank you for sharing your experience with us. Please take care and thanks again. 

Melissa D.'s profile image
Melissa D. 
a year ago

Service is first rate. They get you in quickly, methodical and very knowledgeable medical staff - results are quick too. They are the go between my general practitioner, who is hard to get in to see on short notice, and the emergency room, which is expensive and crowded. 

Business response:

Melissa, we are thrilled to hear that our services were able to provide you with the care you needed in a timely and efficient manner. Thank you for choosing The Emergency Clinic Alamo Heights for your medical needs. 

San M.'s profile image
San M. 
a year ago

It was a very pleasant visit to this clinic and every one was very profesional I feel very happy with your services. 

Business response:

We're excited to hear that you had a positive experience at our facility. Thank you for your kind words and we look forward to serving you again in the future. 

Tina B.'s profile image
Tina B. 
a year ago

You guys are AWESOME I have been there a few times and never disappointed. Great and friendly staff. 

Business response:

Hello Ms. Burg, We're privileged to have been able to provide you with great service during your visits. We appreciate you being a loyal returning patient. Thank you for your kind words and for choosing The Emergency Clinic. Hope you feel much better very soon. 

Frequently asked questions about The Emergency Clinic

How is The Emergency Clinic rated?

The Emergency Clinic has a 4.9 star rating with 3,129 reviews. 

When is The Emergency Clinic open?

The Emergency Clinic is open now. It is open 24/7.