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The Fence Company
- Fences & Gates
- Loveland, OH
About this business
Location details
9753 E Kemper Rd,, Loveland, OH, 45140, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our fence installation started out with the crew breaking a pipe next to our house. The project was then delayed 2 hours before they could start so they could repair that. This wouldnt be a big deal but then last part of the fence being built was rushed and looks terrible. The slates in the section are not aligned and have created breaks in the section. The posts that are in concrete for our gates have also shifted so the gates only close now if you manually create most distance between the gate and post to close. Lastly, we... read more
Our fence installation started out with the crew breaking a pipe next to our house. The project was then delayed 2 hours before they could start so they could repair that. This wouldnt be a big deal but then last part of the fence being built was rushed and looks terrible. The slates in the section are not aligned and have created breaks in the section. The posts that are in concrete for our gates have also shifted so the gates only close now if you manually create most distance between the gate and post to close. Lastly, we... read more
Business response:
Mr. ****** you contacted our office on 3/26 and left a message. We left messages for you on 3/27 and 3/28 and emailed you on 4/1. The One Year labor warranty is on the proposal you signed on 5/6/2022 and we completed the project on 5/11/2022.We have no record of you contacting our office prior to March 2025 regarding your complaint. Regarding the broken-down spout drainpipe it was not marked by you and the customer directed us where the post was to be placed. Upon completion of the project on 5/11/2022 you were satisfied wit... read more
Frequently asked questions about The Fence Company
How is The Fence Company rated?
The Fence Company has a 4.3 star rating with 138 reviews.
When is The Fence Company open?
The Fence Company is closed now. It will open tomorrow at 8:00 a.m.