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The Flats at Cypress Waters
- Apartments
- Dallas, TX
About this business
At Cypress Waters Find your perfect place to call Home at The Flats, a brand new neighborhood located within The Sound at Cypress Waters. The one bedroom apartments at The Flats feature thoughtfully-designed luxury interiors, such as chef-inspired gourmet kitchens, stainless steel appliances, expansive outdoor areas, and more. Step outside your door for a distinctive lakeside community with restaurants, events, trails, shopping, and more. That's right—when you live at The Flats, eclectic patios and entertainment venues are... read more
Location details
3003 Olympus Blvd, Dallas, TX, 75019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been staying at The Flats for a little over a year now and so far it's been pretty okay. I haven't had to use maintenance as everything has been working. I just couldn't give it 4 or 5 stars because a few things just get annoying at times. The walls are very thin. I could hear my neighbors sometimes talk and I'm sure they can hear me. The washer and dryer provided is possibly the worst one available. For everyday home clothes it's okay but I wouldn't wash anything that is nice. The trash pickup service is weird because ... read more
Avoid this place if possible. I just moved in today and the water smells like sewage and rotten eggs. The smell is overwhelming and immediate. When I contacted the leasing office I was told it was not an emergency and it wouldn’t get fixed till Monday. Meaning I wouldn’t be able to shower, cook, brush my teeth, or wash my clothes for days and it “wasn’t an emergency.” This is my first day in this apartment, I am currently moving in. They also told me that as part of their ready process they check that hot water is available,... read more
I can't say enough great things about Carlie Owen at The Flats! From day one, she has gone above and beyond to ensure that my time here has been nothing short of enjoyable. Whether it's addressing concerns or simply being available for questions, Carlie always goes the extra mile for residents. Her professionalism, friendly demeanor, and genuine care make all the difference. Thanks to her, living at The Flats has been a fantastic experience!
I visited the flats a week ago and was impressed with the site and all of the amenities. The young lady that gave me a tour was very professional and courteous. I would definitely have given this place a try, but it seems my job will mandate that I need to be somewhere else in the Dallas region.
The apartments at The Flats are luxurious, but unfortunately, the customer service doesn't match. The Flats seems to be overlooked by property management because there aren't enough units here. The leasing office is never open, so if you need help, you have to drive up to the sister property, Sage Hill, which is a hassle. Trash pickup is only scheduled for Sunday through Thursday, and it's a hit-or-miss whether they even show up on those days. Unfortunately, the two days when you generate the most trash (Friday and Saturday... read more
Frequently asked questions about The Flats at Cypress Waters
How is The Flats at Cypress Waters rated?
The Flats at Cypress Waters has a 4.6 star rating with 19 reviews.
When is The Flats at Cypress Waters open?
The Flats at Cypress Waters is closed now. It will open at 9:00 a.m.