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The Glass Guru
- Glass & Mirrors
- Kentwood, MI
About this business
Location details
4245 44th St SE Suite 9, STE 9, Kentwood, MI, 49512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedGreat experience Mr Williams is very professional and knowledgeable 👍
RecommendedWe only had a small side window but they replaced it with professionalism and friendliness.
Business response:
Hi, Lisa. Your feedback is greatly appreciated. Thank you so much for the review!
RecommendedI recently had a very positive experience with Glass Guru. The old glass in my living room bay window became foggy. Glass Guru replaced the glass and it's now absolutely beautiful. Very glad that replacing the entire bay window was not necessary. Thank you! Excellent customer service, too. 👍
Business response:
Hi, Janet. Thank you so much for rating your experience with us so highly... It means a lot to our entire team!
RecommendedPrompt, courteous service.
Business response:
Hi, Jon. Thanks for taking the time to share your positive experience with us. We appreciate it greatly!
RecommendedI had 8 window panes replaced. I choose the low E soft coat double pane windows. The Glass Guru team made sure each pane was the correct size. The windows are well sealed and made with thick glass. Each window was carefully and professionally installed. I highly recommend this friendly family owned business.
Business response:
Ron, thank you so much for the positive feedback! We did sincerely appreciate working with you to renovate your windows with upgraded panes, and I am very glad to hear that you are happy and satisfied with the work we performed for you. I do hope that you will reach out to us should you have any other glass projects, as I know our whole team would love to work with you again. From our family to yours, thank you for choosing us, and we hope you enjoy your upgraded windows!
RecommendedZach was prompt, professional and friendly! They were able to replace the glass in two cloudy windows and not replace the whole window! John the service tech was also prompt and friendly. He took the time to tape plastic over the inside window case so I could keep working in my home office. I watched him work, he knew what he was doing!! He cleaned up after himself and made sure any questions we had he answered. I highly recommend the Glass Guru of Grand Rapids! Thank you and well done!
I recently had an incredibly disappointing experience with Glass Guru of Grand Rapids. I hired them to replace some glass panels in my home, and the results were far from acceptable. Despite explicitly discussing the need for the new glass to match the existing panels in color, they installed glass that was noticeably different. When I pointed out the discrepancy, the installer dismissed my concerns, claiming the job was “good enough.” This cavalier attitude towards quality and customer satisfaction is unacceptable. I expec... read more
Frequently asked questions about The Glass Guru
How is The Glass Guru rated?
The Glass Guru has a 4.9 star rating with 131 reviews.
When is The Glass Guru open?
The Glass Guru is closed now. It will open tomorrow at 9:00 a.m.