The Glass Guru's cover image
Claimed

This profile has been claimed by the business owner or representative.

The Glass Guru

4.9

About this business

Location details

4245 44th St SE Suite 9, STE 9, Kentwood, MI, 49512, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9129 reviews
Select a rating
Tom TenCate's profile image
Tom TenCate 
recommend  Recommended
3 weeks ago

Great experience Mr Williams is very professional and knowledgeable 👍 

Lisa Wood's profile image
Lisa Wood 
recommend  Recommended
a year ago

We only had a small side window but they replaced it with professionalism and friendliness. 

Business response:

Hi, Lisa. Your feedback is greatly appreciated. Thank you so much for the review! 

Janet Sparks's profile image
Janet Sparks 
recommend  Recommended
a year ago

I recently had a very positive experience with Glass Guru. The old glass in my living room bay window became foggy. Glass Guru replaced the glass and it's now absolutely beautiful. Very glad that replacing the entire bay window was not necessary. Thank you! Excellent customer service, too. 👍 

Business response:

Hi, Janet. Thank you so much for rating your experience with us so highly... It means a lot to our entire team! 

Jon Hansen's profile image
Jon Hansen 
recommend  Recommended
2 years ago

Prompt, courteous service. 

Business response:

Hi, Jon. Thanks for taking the time to share your positive experience with us. We appreciate it greatly! 

Ron Shamery's profile image
Ron Shamery 
recommend  Recommended
3 years ago

I had 8 window panes replaced. I choose the low E soft coat double pane windows. The Glass Guru team made sure each pane was the correct size. The windows are well sealed and made with thick glass. Each window was carefully and professionally installed. I highly recommend this friendly family owned business. 

Business response:

Ron, thank you so much for the positive feedback! We did sincerely appreciate working with you to renovate your windows with upgraded panes, and I am very glad to hear that you are happy and satisfied with the work we performed for you. I do hope that you will reach out to us should you have any other glass projects, as I know our whole team would love to work with you again. From our family to yours, thank you for choosing us, and we hope you enjoy your upgraded windows! 

Craig Tinklenberg's profile image
Craig Tinklenberg 
recommend  Recommended
3 years ago

Zach was prompt, professional and friendly! They were able to replace the glass in two cloudy windows and not replace the whole window! John the service tech was also prompt and friendly. He took the time to tape plastic over the inside window case so I could keep working in my home office. I watched him work, he knew what he was doing!! He cleaned up after himself and made sure any questions we had he answered. I highly recommend the Glass Guru of Grand Rapids! Thank you and well done! 

Cindy Ingersoll's profile image
Cindy Ingersoll 
a year ago

I recently had an incredibly disappointing experience with Glass Guru of Grand Rapids. I hired them to replace some glass panels in my home, and the results were far from acceptable. Despite explicitly discussing the need for the new glass to match the existing panels in color, they installed glass that was noticeably different. When I pointed out the discrepancy, the installer dismissed my concerns, claiming the job was “good enough.” This cavalier attitude towards quality and customer satisfaction is unacceptable. I expec... read more

Frequently asked questions about The Glass Guru

How is The Glass Guru rated?

The Glass Guru has a 4.9 star rating with 129 reviews. 

When is The Glass Guru open?

The Glass Guru is closed now. It will open tomorrow at 9:00 a.m.