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The Hayes on Stone Way
- Apartments
- Seattle, WA
About this business
Location details
3627 Stone Way N, Seattle, WA, 98103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
After living here for years, sad to report an extreme decline in safety and quality in 2026 under new management. We have friends in the other big buildings on Stone Way and none experience the severity of issues found here. The new corporate decision makers are in Hong Kong and the on-site team is not empowered to communicate transparently nor address issues urgently. Under new ownership of Security Properties, the building has become a local target for crime. Most concerning is that management DOES NOT NOTIFY residents ab... read more
I have lived here 5+ years. Experienced multiple management firms through the years. Security Properties has made this place an extremely unsafe and uncomfortable place to live. Many Units including mine did not get hot water for 10 weeks starting in November. They then falsely advertised to reviews on Google and public emails that the issue was fixed. Wrong. I did not get hot water again yesterday 2/17/26. We have had multiple break ins (without any public announcements from management) in the past two months. In the past... read more
The Hayes on Stone Way has been amazing for me. The location alone is a huge plus — incredibly walkable, surrounded by great bars and restaurants, and right in the middle of everything Ballard has to offer. Yes, there’s street construction nearby. It’s a growing neighborhood. That’s part of city living. I want to give credit where it’s due: Caitlin in the office stepped into a mess left behind by the previous management company. There was very little structure or accountability before, and she’s been working hard to clean t... read more
The Hayes has serious security and safety issues that management is failing to address or even tell residents about. I moved here just a few months ago and have been shocked by the security issues: private garage break-ins, several car break-ins, non-residents sleeping in the hallways, and constant stolen packages. The building seems to be targeted by a crime group that appears to have access to the property. What's even more upsetting is that the management team didn’t notify us or say anything, even after becoming aware t... read more
Do not live here!!! We were really excited for the first few months living here, but maintenance issues started piling up. We have now gone over two months without hot water, with the suggested solution being to run the water for 30+ minutes and hope it becomes warm. In my many years of renting, this is the worst I have been treated. Especially for the price they charge, being treated this way is unacceptable. The lack of care and follow-through has been extremely disappointing.
Frequently asked questions about The Hayes on Stone Way
How is The Hayes on Stone Way rated?
The Hayes on Stone Way has a 3.5 star rating with 54 reviews.
When is The Hayes on Stone Way open?
The Hayes on Stone Way is closed now. It will open at 9:00 a.m.