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The Highline Apartments
- Apartments
- Hyattsville, MD
About this business
Location details
6445 America Boulevard, Hyattsville, MD, 20782, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Beautiful and Amazing experience I have lived here for almost a year and have had a very positive experience. I love My apartment and location next to Safeway, the metro, and Movies and restaurants as well as Prince Georges Plaza mall. Maintenance requests are answered quickly, and I would recommend this building. Big windows and natural light, and have great air conditioning, I also love how friendly the staff in the leasing office are. Phone calls and emails are answered and responded to very quickly.
Business response:
Thank you so much for the wonderful review. We love the Highline and are residents. Have a wonderful week
Good Experience My car was broken into 3 days after I first moved in. Apart from that setback, I have enjoyed living here overall. The building is quiet, neighbors are respectful. Very convenient location. Management is nice. The common areas are kept clean in the building. I stay to myself and that's how I like it.
Great location Great leasing office staff, nice building and great location the Highline apartments the place to be!!!
Charged $2000 of deposit for no reason When I moved in, there was stains on carpets and I marked them on the move-in inspection form. After I moved-out, they charged me $2000 for the stains. When I asked many times for the inspection form and documents related to charging my deposit, they only gave 2 pictures of the stains. Then when I asked them if they have checked my inspection form which shows the stains were already there when I moved in, they just ignored me and never respond to my calls or messaged since then. Avoid t... read more
Business response:
Thank you for your review, as you know we are working with you on this and have been in constant communication. We will continue to work with you through this issue. Please reach out to TBCresidential@tbco.biz.
MOVE AT YOUR OWN RISK If you had asked me 2 months ago if i loved living at the Highline, i would've given you a definite yes, BUT now.....im at the point where i would rather stay at work than be at home. It has been 38 days of no AC in one of the hottest summers recorded in History. Management's solution. A fan! i have recorded temperatures of up to 89 degrees in my apartment. They took $250 off the rent for the month of July but that fails in comparison to how much anguish we have all been in. NOT just 1 floor, 2! thats o... read more
Business response:
Thank you for your review, we apologize for the inconvenience and have resolved all HVAC issues at the property. Please reach out to TBCresidential@tbco.biz. We want to hear more about your experience.
DON'T MOVE HERE. The Leasing office has ZERO accountability. They are kind when they tour and want you to move in. But once you do the support ends there. I have had several issues here and have come to the leasing office and have been referred to 'their boss' who has no real email or number. They never follow through and don't have answers to ANYTHING. They tow tenants vehicles while they are moving in, and then charge them the tow fees. I have gone to the leasing office about this issue SEVERAL times. They have not followe... read more
Look elsewhere! This is not a true luxury complex! I would not suggest this complex to anyone over the age of 30. I was quite eager to depart from The Highline due to the below issues: 1) The space is overrun with college students and yojng residents who are noisy and use weed and cigarettes in their units regularly. I experienced the smell of both weed and cigarettes wafting into my apartment on a consistent basis. Management slips letters under the doors of all residents on a regular basis urging residents to stop smoking ... read more
Business response:
We are sorry that you didn't have an exceptional experience at the Highline. Please contact our corporate offices at tbcresidential@tbco.biz and we respond to your observations. Have a great day!
Classic bait and switch Let me start by saying not everything that glitters is gold. This place is a prime example. Materials in the apartment are cheap and flimsy made to look “nice”. Units are overpriced for what you get. Also NOTHING is included in the rent. You even have to pay for trash. Customer service started out great in the beginning but quickly decline. Response to emails and calls are ignored. Only communication we get is a flyer slipped under our doors from time to time.
Business response:
We are sorry that you didn't have a wonderful experience at the Highline Apartments. Please contact our corporate offices with any comments tbcresidential@tbco.biz. Have a great day!
If customer service is important to you, keep looking. THE GOOD The maintenance staff is responsive. THE BAD: A strong smell of sewage (Hydrogen sulfide) began to emanate intermittently from the plumbing in my unit about a month after I moved in. It became more and more frequent, sometimes several time a week and at times it was strong enough to smell it from the far end of my bedroom. Maintenance tried to fix it, but they still don’t know what the cause is. THE UGLY: Highline made an unauthorized charge to my bank account. ... read more
Frequently asked questions about The Highline Apartments
How is The Highline Apartments rated?
The Highline Apartments has a 3.4 star rating with 110 reviews.
When is The Highline Apartments open?
The Highline Apartments is closed now. It will open at 10:00 a.m.