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The Jewel at Summit Pointe
- Apartments
- Ooltewah, TN
About this business
Location details
4832 Ruby Red Dr, Ooltewah, TN, 37363, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
RecommendedThe entire community is always clean, well-maintained, and peaceful. The residents are friendly, and there’s a welcoming atmosphere that makes it easy to feel comfortable here. What really stands out is the staff — they’re incredibly helpful, professional, and quick to respond anytime I have a question or need something. Whether it’s maintenance requests or general assistance, they always go above and beyond with a positive attitude. Highly recommend!
Business response:
We are delighted to hear about your positive experience with our clean community and helpful staff! Thank you for recommending us.
That place is an Shit Hole / Shit Bucket 🪣 the manager lied when we moved in and the apartment and garage was dirty when we got our keys and you can hear people walking around above you whether it be day or night, and the trash is always piled up by the dumpster , the sink in the kitchen is about small as the one in the bathroom without an sprayer, the water heater is way to small and takes forever to get hot water, you can't take an hot shower 🚿 while doing laundry 🧺 and your electric bill will go through the roof ⬆️ in ... read more
Where do I begin? First, I don't live here anymore. I broke my lease for several different reasons. Active police calls at least twice a week, faulty fire alarms (they went off at all hours so frequently that residents became numb to them and didn't even check to see if there was a fire, chances are mgmt will respond that they are in compliance, joke!). My son is deathly afraid of the chance of a fire (even now that we have left). The community dumpster is always overflowing, dog feces everywhere on the property, dogs aren't... read more
Business response:
We are sorry your experience didn't meet expectations, Kristi. As we discussed and thought we resolved with you back in the summer, we faced initial new construction challenges like alarms & dumpster issues. Ensuring a safe and comfortable environment for our residents is our top priority. We wish you all the best moving forward.
trash, no maintenance personnel, zero office staff... they have BUGS
Frequently asked questions about The Jewel at Summit Pointe
How is The Jewel at Summit Pointe rated?
The Jewel at Summit Pointe has a 4.4 star rating with 66 reviews.
When is The Jewel at Summit Pointe open?
The Jewel at Summit Pointe is closed now. It will open tomorrow at 10:00 a.m.