The Knolls at Sweetgrass Apartment Homes | Apartments at 1510 Gatehouse Circle - Colorado Springs CO - Reviews - Photos - Phone Number

The Knolls at Sweetgrass Apartment Homes

4.5
62 reviews
Apartments
 1510 Gatehouse Circle, Colorado Springs, CO 80904US

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4.5
62 reviews
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  • 32 reviews4.4
  • 21 reviews4.6
  • 5 reviews5.0
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5on Apartment Ratings, Jun 05, 2018
This apartment complex doesn't really feel like apartments the staff really makes you feel like you at home , the office staff is very kind and helpful they answer your questions and concerns with care the maintenance staff is really efficient and skilled they take care of your work orders in a timely manner would recommend these apartment homes to anyone. more »
Business Response:
Thank you for your review. Your feedback is important to us as we work towards providing the very best in customer service. Our residents' experiences are important to us. Let us know if you ever need anything.
5on Apartment Ratings, Jun 05, 2018
This is the best place I have lived since moving out on my own. The office staff is great, always helpful and will to talk to you. The maintenance staff is very quick and efficient you can put in a work order and it's done by the end of the day great place definitely recommend it more »
Business Response:
Dalton, we are so glad to hear that you have enjoyed your experience at The Knolls. Our residents make this a great place, and we appreciate any feedback. Please feel free to contact me anytime at pm.theknolls@missionrockres.com.
5on Apartment Ratings, Jun 05, 2018
Beautiful community with beautiful apartments. The staff is amazing here, very kind and knowledgeable. They know all of their residents. The apartments are well kept and spacious, and the maintenance team is quick to address problems as they occur. Love this complex. Best place we have ever lived! more »
Business Response:
Thank you so much for taking the time to share your experiences at The Knolls. We value our residents and their thoughts. Please feel free to reach out if you need anything.
5on Apartment Ratings, Jan 22, 2018
We moved in at the end of August and at first, we were a little disappointed by the maintenance staff. We put in work order after work order. Was shown that it was completed. It was not. However, after the staff brought in a new team, we were able to get everything done all within a few days of putting the orders back in. The leasing staff is so friendly and super helpful. We experience some noise, but usually on the weekends and it gets quiet at a decent time. Very convenient plqce to live with grocery stores, gas stations and thr interstate nearby. I feel very safe here, which was a big concern for my husband and me. I definitely recommend this place. more »
Business Response:
Brittany, thank you so much for taking the time to share your feedback for our community. Your experience with us is very important and we appreciate you letting us know how we're doing. Please contact me at pm.theknolls@missionrockres.com if you have any questions we can assist you with. Have an amazing day!
5on Apartment Ratings, Jan 03, 2018
I want to say thanks to a great place. I moved out recently and wanted to share my experience with ya'll. My last renewal last year I was unhappy and vowed to buy a house. I did purchase a home but the new faces have made me wish I was staying. They are so happy and friendly. Service guys smile and waive at us now. When I walked in they always came to greet me at the door. Brittany was superior though. I had to ask some personal questions with any amounts due and such but she was right there to answer them for me. She emailed me each time right away and when I spoke to her on the phone she just made me feel warm that they all care about us. I never would have even looked at a home if they were here before I made the choise last year to buy. People do need to clean up after their dogs as they can only do so much without holding hands for people. Apartment was great, old but nice and service did make sure things were better this year. I am sad to leave but happy for the new people. It will make this place greater than it was and they are friendly always. more »
Business Response:
Thank you so much for taking the time to share your feedback for our community. Congrats on purchasing a house but we're sad to see you go. We're so glad Brittany was able to assist you during your moving period, we will definitely pass on your kind words to her. Please contact me at pm.theknolls@missionrockres.com if you have any questions we can assist you with. Have an amazing day!
4on Apartment Ratings, Nov 09, 2017
Cool place to live. I love the Westside! My apartment had some issues that was not fixed beginning of the year but they have been on it since then trying to fix everything they can to make it right (only reason I gave 3 stars because before I used to have to wait now it is much better). Glad I choose to stay living here. The staff is cool and nice. Too many faces and I wish they could keep staff. Very respectful though always, sure to not disappoint because I never met a nicer bunch of peeps. Not sure if I am going to buy a house next year but really like this location and complex. more »
Business Response:
Thank you so much for sharing your feedback for our community to provide the best service we can for all of our residents. Our valued residents are what makes this a great community. Please contact me at pm.theknolls@missionrockres.com if you have any questions we can assist you with.
5on Apartment Ratings, Sep 29, 2017
I really enjoy my time at this community. I do not enjoy seeing so many horrible things being said when I am clearly happy after almost 8 years here. It has increased in price but it has also increased in everything else. It is constantly getting better each month and I love it more recently. The staff here is so extremely friendly to make sure we are taken care of and repairs are being handled faster than before. Grounds are always a struggle but they do always work hard. Maybe other residents should care about their home as much as I do and stop leaving their trash around including after their pet to make someone else clean up. Love it here always. more »
Business Response:
Thank you so much for taking the time to share your feedback for our community. We take pride in providing our residents with an enjoyable living experience at our community through our spacious apartment homes and superior customer service. Please feel free to contact me at pm.theknolls@missionrockres.com for any questions that I can assist with or if I can improve your experience in any way.
5on BirdEye, Jul 20, 2017
I want to to say that I have been long time resident here at the knolls. I have seen a lot of maintenance techs come thru this property BUT this crew we have now (Jason.S, Zach.C and David.D) are the best that we have seen. David the Groundskeeper has done so much for this property. I have never seen this property looking so good. Thank you everyone on the maintenance team for making my apartment an home. more »
3on Apartments, Oct 11, 2015
Charming but Outdated
The apartments are rather outdated. There is little to no insulation with original windows. The heating is electric which costs a fortune in the winter. There is a wall uni
t air conditioner but does little to ease the heat, especially if you have vaulted ceilings. The maintenance men are quick to arrive but do little to actually solve the issue and do more of "quick fixes". On the plus side, the grounds are lovely and well kept. The floor plans are open and well planned. They are very pet friendly which is a huge plus. It's a nice part of town with great views. Overall, for the amount of rent paid plus heating and cooling, it's overpriced for what you actually are getting. more »
4on Apartments, Aug 15, 2015
Spacious, updated ammenities
Lots of space, the two bedroom has a great layout for quiet and privacy. Noise doesn't travel too bad from neighbor to neighbor; the carpet floors probably help
with that. Mail and trash are a bit of a walk, or drive, to get to. Pet friendly for a deposit and pet rent (lame, but all of the rentals are doing it now so be prepared to pay that). Maintenance is a little slow to respond though and doesn't always finish the job right. Get covered parking though, it's well worth the expense; otherwise parking will be very hard to find. Overall, enjoying the apartment 8 out of 10! more »
5on Apartments, Jul 26, 2015
The Knolls at Sweetgrass
These apartments are spacious, clean and cozy. Minutes from the highway, Old Colorado City, Downtown Colorado Springs and Manitou Springs, with a shopping strip right in
front of us for grocery convenience, I would have to argue if there is better placement in Colorado Springs. The club house, pool, and grounds are very well kept and are beautiful all year around. Pet friendly and quiet - I have yet to find another complex in the Colorado Springs area that has it all! more »
5on Apartment Ratings, May 30, 2015
The knolls is a great place to reside! I have lived at the knolls for 14 months. My husband and I have enjoyed creating awesome memories at our home. The management team, has been awesome, I am not to mention names, so J & M, we want to Thank you, both of you have gone above and beyond accommodating our request and needs! The maintenance team is always professional , courteous , trustworthy and complete the work order in a timely manner, as a matter of fact, several times , I have requested or have had a maintenance issue, to my surprise, have shown up the same day. The grounds are lovely and colorful, all the amenities are great, especially year round jacuzzi! The knolls have a pool, work out room, gazebo, dog park , awesome upper deck to lay out in , also computer/office room for residents. I would like to comment, please do not believe all the negative statements, give the knolls a chance. I am not staff in any way , shape or form, oh yes and by the way, I have had Comcast , since I have moved in , yet I read in a post, that a resident could only have Direct tv, another untrue statement. In closing, Thanks to all of you, at the knolls for everything! ! more »
5on Apartment Ratings, May 06, 2015
The Knolls is an amazing place to raise a child it is a quiet safe atmosphere staff is amazing and the maintenance is beyond amazing when you need something fixed they usually fix it within 24 to 48 hoursand the apartments are very very spacious you should make your next home The Knolls at sweetgrass more »
5on Facebook, Dec 17, 2013
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5on Facebook, Dec 15, 2013
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5on Facebook, Dec 05, 2013
Great place to live! The office staff make everything so easy to move in and beyond! Great group here! more »
5on Facebook, Nov 01, 2013
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5on Facebook, Jun 24, 2013
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4on Apartment Ratings, Nov 01, 2012
I have lived in these apartments for 7 months and I think they are better than most. There are a lot of negative reviews, but living in an apartment sucks. It doesn't matter where you are, they all suck. People shouldn't have to live so close, and there shouldn't be so many jerks out there. However, there are plenty out there.
The maintenance does a good job keeping up the place, but why do people think it's okay to have a dog stuck in a little apartment all day, just so you can take him out to to watch him poop? Then, if you are responsible enough towork pick up that turd with your plastic bag hand condom through which you feel safe from the foul beastly logmonster? That is sick and pathetic! Who is the master now, huh?
Anyways, my family and I do avoid all grassy areas because of the turd, but also because it still had a turd there recently. I wouldn't run my toes through someone's freshly wiped rump either, especially after only one quick wipe! Yuck!
The apartments are pretty solid and soundproof, it is an apartment, though, so you do have neighbors in the walls. I haven't been able to make out any juicy conversations while pressing my ear to the walls, so since I gave up on that, i would consider them better built than most and rather quiet. I am a human and don't mind making noise myself, so I have no problem with the occasional muffled sound from beyond my world. If they aren't complaining about me, great! I think people in apartments have to accept that they are not relly here by choice, but by circumstance so shut up and deal, or buy a house!
I hate the utility expenses, but when you total the utilities with their very resonable rent (for Colorado Springs)tomorrow it is still cheaper by far than the competition. I have been pleased with the service from maintenance, they were pretty quick every time i have used them. The neighbors are what you get from apartment living, but we have had no crime and feel relatively safe. The gates add a little security. That doesn't mean everyone knows how to use them, but those people probably have a hard time with tying their shoes and doing most things.
Overall, it has been a fine experience for the money, and although I wouldn't recommend living in an apartment to anyone, if you have to, th Knolls is better than most.
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5on Apartment Ratings, Aug 29, 2012
My husband and I moved into the Knolls Apartments in May of 2012.
We have never been happier! Our apt is beautiful and spacious, our neighbors are quiet and friendly, the leasing office staff is
very helpful and gave us great deals upon moving in! The maintenance staff is on top of it, very professional and handy!! I have never had to wait more than one day to get something repaired. Everything in the apt. is like new, the washer and dryer work great! The landscaping around the complex is lush and full of flowers and beautiful trees! The swimming pool and hot tub are routinely cleaned and maintained, as is the fitness center which has an awesome flat screen t.v. complete with all the great satellite channels. We never have ANY problems with parking at all, but it does depend on where you live on property, how much parking is available. The area (located on the west side) is very safe and has AMAZING views of the mountains, and is also conveniently located near a shopping center. We love the dog park as well which is located right on the property! It is worth every penny that we are spending to live in such a pretty, safe, secure community! You must check it out for yourself!! more »
4on Apartment Ratings, May 22, 2012
My husband and I moved in the Knolls in June of 2011. I don t have too many negative things to say about this place. Of all the apartments I ve lived in, I have to say that I enjoyed living here the most. I really did love our little apartment. The layout was perfect for us and so much more like a home than most apartment layouts. I liked that the dining room and living room separate areas divided by a brick fireplace, the vaulted ceilings, a large master bedroom closet, nice sized balcony It had a lot of character. Of course, it is an older complex so there isn t central air it s a window cooler that is very loud and doesn t cool down much of anything. It is baseboard heating and the bill could get quite a bit higher in the winter. Also, the heating ran along the bottom walls of the different rooms, making it seem unsafe to put furniture in front of it.
The parking is probably the Knolls biggest flaw. It s very limited and unless you can get a covered parking spot, you ll probably have to perfect your parallel parking skills. It makes it hard to have people over and there were times when I would get home late and have to park clear up at the office and walk down to my building, all the way at the other end of the complex.
The only other real negative point would be that it is a little pricey for apartment living. You pay 100% of the utilities. Water, trash and sewage are a part of your rent and then you also pay your regular utilities to CSU. For the most part, our CSU bill was around $100 or lower except for in the winter when it did hit $130 a couple times. That was for a two-bedroom, 1-bath and two adults occupying it. That didn t bother me as much as the water bill. Because all the water on the premises is billed to the tenants, in the summer when they had to drain and refill the pool several times, our water bill hit $70-80 all on its own. That was maybe three times though and since then, it s regularly about $30-some dollars a month.
I do have high praises for the office and property staff! The property is well maintained and we never had to wait to get anything done; down to getting light bulbs changed. They were always very timely and never gave us any problems. All the girls in the office go above and beyond to make sure that you re comfortable and happy and that your needs are being met. They pay close attention to detail and they are just so wonderful. I simply cannot express enough how much I appreciated them and all their hard work. It really does show in the apartment community. Things are clean and I always felt safe there. I never once had any doubts that the office or maintenance would take care of anything that we asked for; big or small.
All in all, I really did love living here. It had it s annoyances like any other apartment complex, but I feel like the Knolls really does try to make it a home and a nicely maintained community. The only reason why we re moving is because my husband and I need a little bit more space in a home as my husband is a mechanic and needs a garage.
I would recommend the Knolls to someone who needs a nice, safe place on the West side or to someone who likes that area and just likes apartment living. I don t know that I would recommend it to families with kids because there isn t a lot of outside area for kids to play and the streets are narrow, but it seemed like it was perfect for couples or single people who just want a quiet apartment and an apartment manager that actually takes care of the property.
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4on Apartment Ratings, Apr 09, 2012
Myself and my two roomates just moved into an apartment last month and so far it's been a great first apartment. The staff is very friendly and helpful and the gym is nice. The hot tub was under maintenance when we got here but it just opened again. The only thing that really sucks is the parking. I live on the main drive and I have to park outside the apartment complex on the street. I really wish there was more available close to my apartment parking-wise, but it's not the end of the world. As far as the apartment complexes go they are very nice and it has pretty mature trees and gazebos and it's very rustic looking which is nice. The walls are a little thin and I can hear people walking about above me on the second floor. It does suck that they have a contract with Century Link so there weren't really any options, not gonna lie.
In spite of that I would recommend this apartment complex to anyone who can afford it. I am splitting the rent with other girls so I feel very blessed that I could afford such a nice starter apartment. The staff is super helpful and friendly so that really makes this place great.
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3on Apartment Ratings, Feb 26, 2012
up keep is great. roads and sidewalks always clean. we came from indiana and never lived in an apartment before and am very pleased. very beautiful views! electric bill was much higher than expected. staff is great and friendly. more »
5on Apartment Ratings, Nov 30, 2011
Living here has been such a blessing. The staff is amazingly helpful, the grounds are beautiful, and the maintenance is wonderful. I feel incredibly at home here, and the apartment itself is well-taken care-of and kept-up. It's hard for me to think of anything to complain about or suggest as an improvement....but really the only thing I can think of is price. I think the pricing is good compared to where I used to live (NYC), but by Colorado standards rent is a bit high. I love The Knolls in every other way though! :) more »
4on Apartment Ratings, Nov 29, 2011
Hello the review is from Michael,
I am pretty fare about my reviews and this is so far my experience.
I used apartment finding service after my deployment back from Iraq and the apartment
complex that offered me the best deal for the space that I needed was "The Knolls".
First the staff is very nice and customer service oriented. They explain everything in detail and up front so there are no surprises. The best management team that I met while apartment and house hunting for a week. The only issues was that the first apartment I was shown was ready for showing. I am a patient person so this didn't bother me like it would other people.
Positives:
Savings:
I got $400 off my first months rent
I won a $500 gift card for furnature
I have a large spacious apartment for $799 a month. No issues with this unit
Neighbors are great people as well.
Gated community
Lighted covered parking
Bills:
TV is only thru Direct TV no options here comcast isn't available (I would rather not give them another dollar). Direct TV runs about 40 bucks a month if you have no credit issues.
Internet will run you about 40 bucks a month thru Century link. (Slower DSL but able to stream to Hula or Netflicks
Electric my first bill was about 60 Dollars. I did set the heat on 60 but no issues about being cold. I also turn off lights when needed.
Free interent bill pay. No convience fee to use. Which most apartment complexes charge to use.
Washer and dryer in the unit:
Negatives so far:
I have had no issues so far from the management or the apartment I live in.
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1510 Gatehouse Circle, Colorado Springs, CO 80904
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Welcome to The Knolls at Sweetgrass Apartment Homes

Tucked against Pikes Peak and the Rocky Mountains in a park-like setting, our community at the Knolls at Sweetgrass Colorado Springs Apartments provides the many comforts of home. Close to the Garden of the Gods, downtown Colorado Springs and I-25, The Knolls at Sweetgrass is also within walking distance to neighborhood shopping, and just minutes away from incredible outdoor recreation (such as Garden of the Gods, Manitou Springs, Old Colorado City, and more!), entertainment, and dining in Colorado Springs.

The Knolls at Sweetgrass offers one and two bedroom apartment homes in five unique floor plans, featuring washers and dryers, private patios or balconies, updated kitchens with GE energy-saving appliances, plus new lighting and flooring. Select floor plans feature vaulted ceilings, fireplaces and mountain views. We welcome dogs and cats.

Did we exceed your expectations? Please let us know if a Mission Rock team member brought this value to life by emailing more details regarding your superior customer service experience to pillaraward@missionrockres.com!
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