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The Mills Apartment Homes
- Apartments
- Greenville, SC
About this business
Welcome Home to The Mills Located just minutes away from downtown Greenville, The Mills offers apartment homes in the heart of the upstate. Upon entering this luxury community, you will be amazed at the one-of-a-kind amenities and thoughtfully designed interiors. Whip up a cappuccino while taking in the views of our resort-inspired pool or head over to the clubroom to indulge in your favorite pastime with friends. At The Mills, you will be close to everything that matters: historic sites, beautiful nature trails, shopping a... read more
Location details
1000 Oak Springs Dr, Greenville, SC, 29615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Poor management and property There has been a change in management over the last few months. They have been incredibly rude in the front office and have not cared about the tenants in any aspect. The gym and front office has been closed for months due to flooding, yet we have still been paying for those amenities. Overall can’t wait until the lease is up to move out of these terrible apartments.
Uncurteous and Rude Front Office Staff There are better places to put your money. The leasing office as a whole is incredibly unhelpful, and on the few interactions I had with some members of their front office, expect for it to be impossible to contact them unless you visit the office, because they don't answer the phones. Recently started construction without letting any residents know, starting at 8 am continuing late into the night. Even though they have "quiet hours" the apartments themselves don't abide by them, they h... read more
Trying but not making it The new property management company has been here 9 months and there have been many problems that take forever to resolve. You pay for a gated community but it hasn't worked in 1 year. The office flooded and the fitness room has been closed for a month. You are forced to pay $30 for valet trash which is inconsistent. Be careful when you lease as the price changes daily and can vary up to $100/month. At least a third of the landscaping is dead.
Nothing Works The pool is closed often. It was supposed to open back up for the year on Memorial Day weekend, but due to pump issues it won’t open until mid June at the earliest. Other apartments in the area have their pools open all year round so it’s disappointing that they couldn’t even have the pool ready after having it closed for so long. It’s mentioned in other reviews, but the gate truly never works. They’d honestly be better removing them because there have been numerous times where the gate won’t open and it causes... read more
Business response:
We are disappointed to hear that you did not have a more positive experience with us at The Mills. We would like to work towards a resolution, so if you are willing, please reach out to us at (864) 213-1067 to discuss this further.
its not a luxury apartment we have lived here for a year and a half. There have been many changes in rules and management that truly don't make any sense. They will change your lease and then tell you that you cannot remove trash removal or a garage for example from that lease. The paint is so cheap that you can rub your hand against it and it just comes off and shows the yellow paint under it, the floors are warped. The gate truly never works, the garage doors break and then they will take forever to fix it, which happens w... read more
Business response:
Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. We are disappointed to hear that you did not have a more positive experience with us at The Mills. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, The Mills (864) 213-1067
DONT MOVE HERE Change in management and rules mid lease. Bad business practices. After a 13 month lease we were offered a new lease for $300 more than our current price with no upgrades in the property. When we did not renew we were charged to replace carpet that could be shampooed clean. We were not notified about carpet cleaning being our responsibility. We were told the carperts could not be shampooed cleaned there was not even an attempt to clean them. GATE NEVER WORKS. CHEAP building materials you hear your neighbors ev... read more
Terrible experience I applied for an Apt and they charged my debit card all the "Fred's in which certain fees were stated to be refundable. This was in July and as of today Sept 16th and many calls, txt and voicemails later where I was told they would cut a check for my $249 refund has yet to be sent to me. I would notrecommend anyone to deal with this company because I'm sure Im not the first that has lost money with them. I have called corporate, local office and never get a return call. It may not seem like a lot of money... read more
Really Good Experience This is probably the best maintained and managed apartment complex I have ever lived at. You paid for what you got, which was really nice. The management was always helpful and accommodating. When you asked one of the staff a difficult question about rent or a policy, they never gave you the run-around like other places. The maintenance staff was also really professional and did great work. They usually came on the same day of the request and always let you know when they were on the way.
Frequently asked questions about The Mills Apartment Homes
How is The Mills Apartment Homes rated?
The Mills Apartment Homes has a 4.2 star rating with 185 reviews.
When is The Mills Apartment Homes open?
The Mills Apartment Homes is closed now. It will open tomorrow at 10:00 a.m.