The Niche Apartments | Apartments at 33 Lynn Batts Lane - San Antonio TX - Reviews - Photos - Phone Number

The Niche Apartments

4.7
119 reviews
Apartments
 33 Lynn Batts Lane, San Antonio, TX 77429US

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(844) 211-2132

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4.7
119 reviews
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5on Apartments, May 05, 2018
Happy to be home!
5 stars for the 2018 Management team!!! (24 hour Emergency # needs work though)
I lived here in 2009 so when I was returning last year for 18 months of training this is t
he first place I went! Sadly, the management in April 2017 were not responsive (in multiple ways) so I rented elsewhere. When it came time for me to renew my lease I checked back to the Niche to find out if the new management was any better. I am happy I did because DeDe, Giselle, Jose’ and the maintenance crew are amazing!!!
Responsive to my needs (moving, military training schedule, absolute need for parking near my rental) they went above and beyond to help. This is not to say they could provide all my wishes, right when I wanted them or even at the time I moved in, but they worked with me and when able they ensured that my needs were met. Specifically, Giselle was able to find close covered parking AND looked into upcoming availability so that I will be able to rent the spot nearest my apartment when the current owner moves out. DeDe also ensured that I got a washer and dryer and had immediately maintenance address concerns noted in my move in inspection worksheet when I turned it in.
Looking at the history and turmoil of the multiple management turnovers in the recent past, it is easy to appreciate why some items in my apartment where sub-par, i.e. the laminate floor issues, bifold closet to washer “jerry-rigged” with a screw instead of a proper tract... However, maintenance has always been responsive to fixing and making right. Since I moved here in March, I had a leaking refrigerator and hot water tank. These are not brand new apartments, even if they were they would have issues, but is nice to see responsive action once maintenance personnel are made aware. They just need to get the 24 hr Emergency line to actually work.
I am happy to be home!
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4on Apartment Ratings, Apr 27, 2018
5 starts for the 2018 Management team!!! (24 hour Emergency # needs work though) I lived here in 2009 so when I was returning last year for 18 months of training this is the first place I went! Sadly, the management in April 2017 were not responsive (in multiple ways) so I rented elsewhere. When it came time for me to renew my lease I checked back to the Niche to find out if the new management was any better. I am happy I did because DeDe, Giselle, Jose' and the maintenance crew are amazing!!! Responsive to my needs (moving, military training schedule, absolute need for parking near my rental) they went above and beyond to help. This is not to say they could provide all my wishes, right when I wanted them or even at the time I moved in, but they worked with me and when able they ensured that my needs were met. Specifically, Giselle was able to find close covered parking AND looked into upcoming availability so that I will be able to rent the spot nearest my apartment when the current owner moves out. DeDe also ensured that I got a washer and dryer and had immediately maintenance address concerns noted in my move in inspection worksheet when I turned it in. Looking at the history and turmoil of the multiple management turn overs in the recent past, it is easy to appreciate why some items in my apartment where sub-par, i.e. the laminate floor issues, bifold closet to washer "jerry-rigged" with a screw instead of a proper tract... However, maintenance has always been responsive to fixing and making right. Since I moved here in March, I had a leaking refrigerator and hot water tank. These are not brand new apartments, even if they were they would have issues, but is nice to see responsive action once maintenance personnel are made aware. They just need to get the 24 hr Emergency line to actually work. I am happy to be home! more »
Business Response:
Thank you so much for your kind words! It means so much to us that we were able to win you back as a resident and hope to keep you for as long as possible! Let us know if there's ever anything we can do to improve your stay.
5on Apartments, Apr 04, 2018
Massive improvements
The management is refreshing to have. We had some serious issues with the previous management. When we got a third one in less than a year I was worried but Dee Dee and Gize
lle are responsive, extremely open and want to solve the problems of the past. The area is nice and super convenient. more »
5on Apartments, Mar 22, 2018
Massive improvements
The management is refreshing to have. We had some serious issues with the previous management. When we got a third one in less than a year I was worried but Dee Dee and Gize
lle are responsive, extremely open and want to solve the problems of the past. The area is nice and super convenient. more »
4on BirdEye, Feb 05, 2018
We have lived here almost five years: three owners, seven managers, numerous maintenance people. Happily, we have survived this menagerie. We love living here. It's quiet, friendly, and we'll maintained. We are very happy with the current staff and would certainly recommend the Niche for your next home. This is not a paid review! more »
5on Apartment Ratings, Dec 30, 2017
great community, very quiet and peaceful, good amenities, friendly people, excellent connectivity via 410 or Harry Wurzbach, adequate wellness facility, beautiful landscape and walking/jogging area nearby more »
Business Response:
Thank you so much for your feedback, David! I'm so happy to see that you're enjoying your stay here at The Niche and hope you'll reach out to our team if there's ever anything we can do to improve your experience!
5on Apartments, Dec 06, 2017
Greetings
So happy to finally see some smiling faces in the office. New staff is always ready to greet you. I let them know about a leak in my lavatory sink within 2 hours it was repaired. Thank
you Dee Dee & Gizelle. more »
5on Apartments, Nov 18, 2017
Nov 2017
Moved in Nov 2017, absolutely love it. New management team as of this month and they are both amazing, easy too work with, very caring about my experience. The Niche is in a quiet neigh
borhood. It is a beautiful, well-maintained, gated apartment complex. The maintenance team genuinely cares about the residents and is quick to respond with repairs. I also really enjoy the online portal system where I can pay, update info, and place in any workorders if needed, rather than having to call or come in to do all of that. Thanks for everything so far and I look forward to living here! Highly recommend!!! more »
5on Apartments, Nov 18, 2017
Smiling faces
So happy to walk in the office & see some smiling faces. The new staff is always ready to greet you. Richard
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5on Apartment Ratings, Nov 18, 2017
I went for a tour today and even thou I am not looking to move in until summer of next year the Assistant Manager took the time to show me the property, she showed me 2 units a renovated one & a non-renovated. After being looking for an apartment all day I can honestly say that her costumer service skills are awesome and that I will be looking forward to lease an apt at this property. The property is beautiful,super clean they have BBQ grills for their residents,24 hrs fitness center,super clean pool & great location.If someone is looking for a nice place and great costumer service go here!! more »
Business Response:
I'm so happy to see that you enjoyed your time here at The Niche and that our team members played a significant role in what you enjoyed! We hope to have you as a resident next summer, and please reach out to our team if any other questions pop up between now and then!
5on Apartment Ratings, Feb 17, 2017
I just moved in to The Niche apartments and I have to say I am loving this place!!! The apartment was super clean and roomy. They are dog friendly which was a must for me. Management was really nice and patient with me, as this was my first time renting an apartment and I had lots of questions. Thanks The Niche more »
4on Facebook, Feb 15, 2017
I moved from Dallas for graduate school and have been here since. I love the trees and rustic background, that looks very homey to me. The management is accommodating, friendly and very helpful. I have been here for three or more years, and the management makes me feel at home. The apartment community is quiet and respectful of each other. I believe it is a good and safe place to live and would gladly recommend to someone who cherishes solitude and safety for them and their family. more »
Business Response:
Thank you Ms. Rubeena for your kind words about The Niche. You are correct the rustic background and mature trees make The Niche unique and one of a kind. We are so glad you find our staff accommodating and friendly. We are here to help you as much as possible. Thank you again for making The Niche San Antonio you home.
3on Facebook, Nov 22, 2016
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4on Facebook, Nov 03, 2016
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5on Facebook, Sep 29, 2016
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4on Apartment Ratings, Aug 09, 2016
My husband, my two labs, and I lived here for 6 months. My husnand is in the Navy and these apartments are RIGHT down the road from Fort Sam Houston base. It was about a 3 min drive to it max and that was with traffic. It was a great location. We were initially worried about it because it was off a busy road but it is pushed off in the back, surrounded by trees so much so that it was quiet. We forgot we lived close to a busy road and we loved it. The manager is AMAZING! Her name is Jennifer and she was incredibly nice and respectful. If there was a problem, she was quick to respond and even if someone was just being silly she was great about still remaining respectful and making all parties happy. They had these get togethers, for example, wednesday was wine nights. I didnt figure this out until the day I left. That was my fault as I ignored the fliers because I assumed it wasn't my kind of thing. On my last night there I stumbled across it to use the Wifi in the lobby for school work. It was so welcoming and all neighbors of all ages came together and accepted one another. The manager also offered me her office so I could have piece and quiet. I loved it and my only regret was I didn't get more involved. It was the first time I actually got to know everyone. Jennifer and her husband were so kind and they provided the wines and glasses. Everyone was just so kind ans welcoming. They also renovated EVERYTHING (apartments, exercise room, lobby, etc.). It is now modern and sleek. They included washer and dryer in the units. Its very quaint. There is a bike/ running path that goes through part of the city and other parks just behind the lot. My husband found it and its paved. It was awesome for our energetic dogs. They were dog friendly there too and kept up the premises. We loved it here and the prices were definitely reasonable. If you are in the military and coming to San Antonio for the first time, I know its frightening, not knowing if it is safe, a good location, etc for your family but trust me this is a great option and checks almost every need. It is a gated community, down the street from a grocery store, the base, schools, shopping centers, food, storage, parks and running trail, etc. If my husband and I come back, we have already decided to check them out first. Also what I out below for rent and stuff was what we had but they definitely have a lot bigger and always seemed to have specials. more »
4on Facebook, Jul 26, 2016
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5on Apartments, Jun 21, 2016
#1 choice in apartment living
From my family to yours, I recommend the Niche! Super family oriented, pet friendly, well kept and most of all professionally managed by a wonderful staff. I am hap
py to call this place home and I plan to stay here until they don't let me anymore.. Living at a community ran by the best manager and maintenance manager has been a wonderful change for my family. Jennifer and Ralph deserve 10 stars in every department for the hard work and dedication they bring to this place.. I love my home and it is most definitely thanks to those 2. more »
4on Apartment Ratings, Jun 21, 2016
I have lived here now for two years and I am about to sign my lease for another. When I first moved in the complex was privately owned the staff was very friendly and personable, I appreciated the size of the property. I was nervous when the property was bought by a large company, however they have done an OUTSTANDING job. This is the fifth complex I have lived in since 2010 and the first one that has felt like a community and I have called home. The apartment manager Jen, has worked to bring this community together, planning events that target all of the various residence. The maintenance staff works hard to make sure things are taken care of quickly and correctly. Parking is a bit of a pain some days, but they have created various options to provide solutions. I have absolutely loved living here and would recommend it to anyone who asked! more »
5on Apartment Ratings, Apr 28, 2016
I love living here. The grounds are nice and well-maintained. The apartments are great too. Anytime my roommate or I have had an issue, Jennifer (the manager) jumps into action. Even when it's her off day and she's out with her kids. She's very friendly and makes sure to know all of the residents. The resident events (like Wine Down Wednesday) are great. The dog park is somewhat small, but more than enough room for the dogs to play in. The other residents are pretty friendly too. There are only a few buildings, so it's nice and quiet. more »
5on Facebook, Apr 26, 2016
Beautiful grounds, great staff, wonderful community! Feels like we live in a tropical garden! more »
5on Facebook, Feb 27, 2016
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5on Facebook, Feb 18, 2016
Lovely apartments, most of the neighbors are very friendly, lots of mature military tenants. I absolutely love the wine down Wednesday, excellent opportunity to socialize and hangout with neighbors. more »
Business Response:
Thank you for your review, Roland! We're very happy to hear that you are enjoying "Wine Down Wednesdays". We'll be sure to keep that going for you!
4on Apartment Ratings, Feb 17, 2016
I moved into The Niche in May 2015. I had come in the spring to check out a few places to live. I was very focused on living in an apartment near to where I work (San Antonio Military Medical Center). The commute to work is very quick. I can get there without touching the interstate. It's a peaceful drive through Fort Sam Houston. The complex is wonderfully run by the manager. She tries her best to make each tenant's living experience the best that it can be. Presidium is fortunate to have a property manager of her quality. The current Maintenance Director is upbeat, friendly, and make sure that each person's home is comfortable and in good repair. If there is something that needs attention, I simply put in a work order, and the trouble is resolved quickly. I have a reserved carport, and I like the reserved parking spaces. When I return home it is nice to know that I will have a space near my apartment. I am fortunate to have quiet neighbors. I simple box fan in my bedroom, and I have never lost any sleep. As I type my sliding glass door is open, and it is quiet. I can hear the gentle water noises from the fountain down in the courtyard. more »
5on Apartment Ratings, Feb 13, 2016
In reference to the last comment about the parking it has become necessary due to the large number of guests and the reality of 2 and 3 people sharing an apartment. The covered spaces have always been for rent. The ability to pay $15 a month to have a reserved space so I know I will have a spot when I get back from work late is worth it. I have lived in apartments all over the country and I have never felt as much at home as I do at The Niche. With a Bulldog it is nice to have all of the trees on the property to keep him cool. Jenn is by far the best Manager I have ever had the pleasure to work with. She goes above and beyond to make all of the residents feel like family. I enjoy that the property is not overly large so you don't get lost in the shuffle. The noise level is non noticeable and the amenities are on par with other properties. All of the staff are first rate and go out of their way to greet you with a smile. more »
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4.7
38 reviews
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33 Lynn Batts Lane, San Antonio, TX 77429
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In the up-and-coming Oakwell Farms area of San Antonio, The Niche Apartments creates a modern lifestyle within a neighborhood community and convenient access to the heart of San Antonio. Apartment homes include six different floor plans of one, two, and three bedroom apartments, select apartments featuring high-end upgrades while all layouts include large closets and washer and dryer connections. With the Loop 101 highway just down the road, commuting or finding entertainment is a short distance away. The Niche offers all the necessities in a beautiful location, the perfect place to call home!

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