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2351 Frank Scott Parkway East, O'Fallon, IL, 62269, United States
Get directionsMy wife Tiffany was a patient at The Rehabilitation Institute of Southern Illinois for 10 days in 2026. Unfortunately, her stay was marked by disappointment and several eye-opening incidents. Upon admission, I was concerned that no transportation was provided, forcing me to transport my non-mobile wife myself from the hospital to The Rehabilitation Institute of Southern Illinois. We then experienced a significant delay in receiving assistance upon arrival at the facility, and I ultimately had to move my wife to her room mys... read more
My wife Tiffany was a patient at The Rehabilitation Institute of Southern Illinois for 10 days in 2026. Unfortunately, her stay was marked by disappointment and several eye-opening incidents. Upon admission, I was concerned that no transportation was provided, forcing me to transport my non-mobile wife myself from the hospital to The Rehabilitation Institute of Southern Illinois. We then experienced a significant delay in receiving assistance upon arrival at the facility, and I ultimately had to move my wife to her room mys... read more
if i could rate 0 i would have. employees are mean to patients and not attentive whatsoever!! do not listen to patient or patient advocate. Medical condition was worse when left there than we left hospital to go there. Everything is a mess. Ask staff why are you doing this or changing that and sane response "doctors orders" yet I never met or seen a doctor even when requested to speak to the doctor. Avoid this place at all cost. Agree 100% with other review by Jim. Exact same experience. Despicable. If you dont care about p... read more
Business response:
Hi Mary, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com.
if i could rate 0 i would have. employees are mean to patients and not attentive whatsoever!! do not listen to patient or patient advocate. Medical condition was worse when left there than we left hospital to go there. Everything is a mess. Ask staff why are you doing this or changing that and sane response "doctors orders" yet I never met or seen a doctor even when requested to speak to the doctor. Avoid this place at all cost. Agree 100% with other review by Jim. Exact same experience. Despicable. If you dont care about p... read more
Business response:
Hi Mary, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com.
My wife has been in this Center for 3 full days. We are now on day 4 now. The staff for speech, occupational, and physical therapy are wonderful, attentive, and reliable..so far. I am only giving two stars because of the people who do therapy. The larger issue is the nurses, techs, and basically everyone else who is there to care for your loved ones in-between therapies. The responsivness for bathroom breaks (especially when they are given drugs that make them go #2 more) , water refills (hydration), bed alarms (if you get ... read more
Business response:
Hi Jim, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com.
My wife has been in this Center for 3 full days. We are now on day 4 now. The staff for speech, occupational, and physical therapy are wonderful, attentive, and reliable..so far. I am only giving two stars because of the people who do therapy. The larger issue is the nurses, techs, and basically everyone else who is there to care for your loved ones in-between therapies. The responsivness for bathroom breaks (especially when they are given drugs that make them go #2 more) , water refills (hydration), bed alarms (if you get ... read more
Business response:
Hi Jim, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com.
The Rehabilitation Institute of Southern Illinois has a 4.5 star rating with 104 reviews.
The Rehabilitation Institute of Southern Illinois is open now. It is open 24/7.