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The Watch Lab

4.3
  • Watch Repair
  • Bristol

About this business

Consumer ServicesWatch Repair

Location details

LR34, The Mall at Cribbs Causeway, The Mall at Cribbs Causeway, Bristol, BS34 5GF, United Kingdom

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.3188 reviews
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Paul Channing's profile image
Paul Channing 
11 months ago

I have a basic Tissot watch that was a joint gift from a couple of my aunts over 27 years ago. It's on my arm nearly all the time, and I've never given any thought before plunging it into showers, washing up bowls, swimming pools, the sea, fish tanks, ponds, rock pools, rivers or streams ever since. Wherever my arm goes the watch goes too. I used to return it to F. Hinds, where it had originally been purchased every few years for a battery and reseal and occasionally an overhaul if a new battery didn't fix it. But at some... read more

sharon nicholls's profile image
sharon nicholls 
4 months ago

I cannot recommend Sarah highly enough. From the moment I walked in with my new watch, her customer service far exceeded my expectations. Sarah kindly removed links from my watch, carefully adjusted the fit, and was incredibly diligent in making sure it was absolutely right. It took two or three attempts to get the perfect fit, yet nothing was too much trouble for her. I fully expected to pay for this service, but Sarah went above and beyond and didn’t charge me. What made the experience even more special was the time and ... read more

Caroline Shipman's profile image
Caroline Shipman 
4 months ago

Well what can I say the 'Watch Lab' is just fantastic!! Sarah the lady who served us was the friendliest most helpful assistant who mended and resized my partner's watch. We had been quoted £15 from a competitor but Sarah charged an awful lot less. Made me feel like that there are still some lovely and genuine people left in this world. Thank you 😊😊 

Chris Woodward's profile image
Chris Woodward 
2 months ago

Twice I've been here, twice they've been great. First was to verify a watch, second was to sort the second timer. They didn't charge either time, just friendly and helpful. I expected to pay both times but they wouldn't hear of it. Thank you watch lab 

Gary Cole's profile image
Gary Cole 
5 months ago

I saw Tom on Bank Holiday Monday 4th May and he replaced the battery in my wife's Armani watch, quickly, efficiently and with a smile. Fantastic customer service and a joy to 'watch' him go about his job. A credit to The Watch Lab and to his profession. 

Frequently asked questions about The Watch Lab

How is The Watch Lab rated?

The Watch Lab has a 4.3 star rating with 188 reviews. 

When is The Watch Lab open?

The Watch Lab is closed now. It will open tomorrow at 10:00 a.m.