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The Wilkies Inn, by Clarion Collection
- Hospitality
- Pacific Grove, CA
About this business
Clarion Collection - Hotel in Pacific Grove, CA Near 17-Mile Drive Get together at our Clarion® Collection hotel in Pacific Grove and make the most of your time with friends, family and colleagues. We’re in close proximity to the famed 17-Mile Drive, Asilomar Conference Grounds and Cannery Row restaurants.
Location details
1038 Lighthouse Ave, Pacific Grove, CA, 93950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 12:00 a.m. | |
| Tue | 7:30 a.m. to 12:00 a.m. | |
| Wed | 7:30 a.m. to 12:00 a.m. | |
| Thu | 7:30 a.m. to 12:00 a.m. | |
| Fri | 7:30 a.m. to 12:00 a.m. | |
| Sat | 7:30 a.m. to 12:00 a.m. | |
| Sun | 7:30 a.m. to 12:00 a.m. |
Very Good
Nearly perfect. Drunken guests fighting outside our door at 3:00 AM one morning.
Business response:
Hello John, We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!
Im großen und ganzen in Ordnung Frühstück war in Ordnung, die Wände und Decken in den Zimmern sind sehr hellhöhrig
Business response:
Hello Jörg, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement., we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to manage... read more
Very Good
Good
Very Good
It was ok I wish they a higher quality bed. no hot tub central
Business response:
Hello Julian, We take all reports of lacking service and issues with amenities and accommodations seriously, particularly those that you have raised. Your voice is very important to us and we are continuously striving to improve upon the guest experience. We hope you'll return someday to see how we're improving.
Pleasant My wife’s back went out. The staff was OK, but not as understanding as they could be. We were refunded, begrudgingly, but had to pay a $60 penalty. It was clean and in a good location.
Business response:
Hello Oldham, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our h... read more
Reccomend No AC...but nice fan was in the room. Bed, proximity to the beach and our favorite restaurant.
Business response:
Hello James, Guest satisfaction is our number one objective so we really appreciate the input regarding our bed and your comments about our room. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.
Frequently asked questions about The Wilkies Inn, by Clarion Collection
How is The Wilkies Inn, by Clarion Collection rated?
The Wilkies Inn, by Clarion Collection has a 4.2 star rating with 1,022 reviews.
When is The Wilkies Inn, by Clarion Collection open?
The Wilkies Inn, by Clarion Collection is closed now. It will open at 7:30 a.m.