Thrifty Car Rental Canberra Airport

dragan marinkovic 

on Google

4 months ago

Warning – Thrifty Car Rental (Canberra Airport) I strongly advise caution when renting through Thrifty Car Rental at Canberra Airport, and based on my experience, potentially Thrifty more broadly. I made a booking several months in advance for a small hatchback at a quoted cost of $200, including an additional payment for zero excess coverage. Upon vehicle collection, the total unexpectedly increased to $400. When I queried the increase, I was informed that airport fees and charges applied, which had not been disclosed at ... read more

Michael Talevich 

on Google

3 months ago

Interestingly our recent experience mirrors other recent reviews where we have been charged for alleged damage that did not occur. A car cannot sustain hail damage when there is no hail... It appears the use of AI systems to check cars on return pick up things that are not visible to the naked eye, nor even visible in the photos provided. Despite clearly explaining this, the ability to discuss this with a person is not existent and Thrifty ended up taking the ridiculous quoted repair amount straight off our card and refus... read more

The Fat Thinking Monkey 

on Google

4 months ago

Horrible service, we arrived there only to find out that for some reason we couldn’t get our car from here? Mind you, the site explicitly said “come here and get your car.” They expected us to drive to another location to pick up a car… DRIVE THERE WITH WHAT? The uber was 44$, so that wasn’t awesome. The guy at the service desk for both locations was also of absolute minimal help. Rent from some place else, spend a bit more money, this place isn’t worth the headache. 

ABHISHEK BUDHIRAJA 

on Google

9 months ago

🌟🌟🌟🌟🌟 5-Star Review for Thrifty Australia & Ash I recently rented a car from Thrifty Australia, and I must say the entire experience was smooth, professional, and completely hassle-free. The vehicle was clean, well-maintained, and ready for pickup on time. The booking process was straightforward, and the pricing was transparent with no hidden surprises. A special shout-out to Ash, the team member who assisted me on-site. Ash was absolutely fantastic—friendly, knowledgeable, and genuinely eager to help. From explaining... read more

Ahmad Amirul Afif Abdul Rashid 

on Google

10 months ago

Worst rental company. They will take your money once return without proper transparency. The guy at the counter told no issue if we send the car back with lesser battery. Then once returned, charge us an amount. Never happend with Sixt. All is free. Suddenly the car was very clean and yet they charged $90 for cleaning. Then we pick up at the same spot an return at the same location, they charged again $50. This is stupid and unnecessary charges where we had followed all the request. When it comes to money, this will be sent ... read more