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Thriveworks Counseling
- Counseling & Mental Health
- Seattle, WA
About this business
A Better Approach to Counseling At Thriveworks, we believe that everyone can benefit from counseling with a skilled and caring professional. That’s why we’ve created an enrollment-based practice truly designed around our clients’ needs. We accept your insurance just like a regular counseling center, but you get much more. Experience high-touch customer service, expert-level providers, premium benefits, and technologies that help you get the most out of your sessions.
Location details
10303 Meridian Ave N, Suite 200, Seattle, WA, 98133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 9:00 p.m. |
My experience was a positive one all around, it went great, smoother than I could or would of ever imagined, I was really nervous and had talked myself into knowing it wasn't going to work for me and that turned out not to be true at all, the person I worked with was very professional and very understanding and caring, I was very grateful from the very beginning of the session. It looks like it may be one of the greatest moves I've ever done for myself.
They can charge me $135 if I cancel less then 48 hours, but when it comes to them canceling they don’t have to give any notice. I felt completely like a business, instead of a human. I made the mistake of canceling my appointment at 5:58 instead of 10, and terminated my service, and they still want to charge me $135. If I was continuing on with services I would pay the $135, but I will not be treated this way.
I was about to sign the consent form to become a client, but then I saw they charge a $135 cancellation fee if I am 10 minutes late to an appointment. That doesn't seem right; so I don't feel comfortable dealing with this company, even though I am desperate to find a therapist.
I am giving this company a 1 star because of their billing department. It has been an absolute nightmare trying to get them to issue a refund to me, and my insurance company and myself have tried contacting them multiple times about it. It’s unfortunate that this is a mental health provider & company and they are causing a lot of headache. I hope people can find the care they need!!
Received an email that they cancelled my therapy appointment for no reason, and without offering any alternatives or support. It's hilarious that in the email it says "contact us if you need help" but includes no contact information and sent from a no-reply email address. Maybe this is their new low cost CBT to treat depression because now I'm just pissed instead??
Frequently asked questions about Thriveworks Counseling
How is Thriveworks Counseling rated?
Thriveworks Counseling has a 4.4 star rating with 9 reviews.
When is Thriveworks Counseling open?
Thriveworks Counseling is closed now. It will open at 8:00 a.m.