Thriveworks Counseling

Terrance Sexton 

on Google

7 months ago

The visit itself was great, my counselor seems professional and definitely good at what she does, I look forward to seeing the results at the end of this. Only complaint is for some reason I don’t receive the zoom links for sessions, they are currently trying to work that out. It’s a little unnerving because if you miss a visit you get charged no show fees. 

Shery Hammond 

on Google

11 months ago

BEWARE! This place charged me $1190 in copays. I don't have a copay. They claim i will be refunded from an appointment i had OCTOBER 18TH ....not a cent. They need an EOB before refunding. They got that on DECEMBER 5TH it is DECEMBER30th!!!.... Insurance company verified they sent payment also. So they have double payment! CORPORATE GREED is what this place is about. I have made 5 or more calls to the Insurance company, my bank, and the clinic. Time I won't get back trying to get money I'm not going to see in time before Ja... read more

William Kirk 

on Google

4 years ago

This place was great! I called and talked to a very professional receptionist. She got me set up for an appointment for an available slot that had opened up within the same week. When I got there and met with my counselor, she was friendly and welcoming. The office was comfortable, not sterile, which allowed me to open up more quickly. Even though this was just the first session, the counselor helped guide me through some of the issues I'm having and discussing the next steps to help me. Overall, I had a great experience her... read more

Jess Mastroeni 

on Google

a year ago

First session, the therapist sent a text 30 minutes prior to session letting me know is was cancelled because she wasn’t available. After years of contemplating therapy, this was a real let down. Thrive works has a 48 hour cancellation policy for clients but I guess the same rules don’t apply to the therapist. Extremely rude and unprofessional. 

Layne Lewis 

on Google

3 years ago

I don’t recommend Thriveworks. I was connected to them through ZocDoc, but didn’t know I was signing up for a membership until after my first session. I was told by my therapist and billing that my insurance would fully cover the sessions. That was not true. Trying to cancel my membership is a hassle. I was hung up on twice, but the chat function seemed to work. I also didn’t know about a monthly membership fee until I was looking at the website to cancel. Overall the experience has added more stress to life.