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Thriveworks Counseling - Vallejo, CA
- Counseling & Mental Health
- Vallejo, CA
About this business
A Better Approach to Counseling At Thriveworks, we believe that everyone can benefit from counseling with a skilled and caring professional. That’s why we’ve created an enrollment-based practice truly designed around our clients’ needs. We accept your insurance just like a regular counseling center, but you get much more. Experience high-touch customer service, expert-level providers, premium benefits, and technologies that help you get the most out of your sessions.
Location details
631 Tennessee St, Suite 101, Vallejo, CA, 94590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 9:00 p.m. |
We are happy with our couple’s therapist; however, Thriveworks billing department is TERRIBLE. They did not properly verify our insurance and they continually charged us a copay, even though we were covered at 100%. It took about two months for them to get it right and hours of my time chasing them to make it right. I’ve NEVER had such a terrible experience with medical billers not properly verifying insurance. Our therapist also said this has been a common concern and frustration by many clients.
I like my therapist. Yet I am stopping my sessions. I feel as if I’m not getting what I want out of them. And perhaps we don’t connect in a way that I want. She asks questions about my day to day routine instead of focusing on my issues and the reason to why I’m seeing her in the first place.
So far it's been great. Love all the reminders of the upcoming app. and the ease of the zoom link. I also really enjoy my therapist; Erika Kyte.
My insurance company recommended this service. The representative I spoke to told me this service was to check for the soonest appointment covered by my insurance. The provider was good but she told me there was a question about if she is the network or not. She gave me a phone number to call. I called several times. No call back yet. Very frustrating.
I was unable to make the zoom call work. I tried to get support over the phone but it’s too stressful and time consuming to make the technology work.
Frequently asked questions about Thriveworks Counseling
How is Thriveworks Counseling rated?
Thriveworks Counseling has a 4.3 star rating with 11 reviews.
When is Thriveworks Counseling open?
Thriveworks Counseling is open now. It will close at 9:00 p.m.
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