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Thriveworks Counseling

3.8
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About this business

A Better Approach to Counseling At Thriveworks, we believe that everyone can benefit from counseling with a skilled and caring professional. That’s why we’ve created an enrollment-based practice truly designed around our clients’ needs. We accept your insurance just like a regular counseling center, but you get much more. Experience high-touch customer service, expert-level providers, premium benefits, and technologies that help you get the most out of your sessions. 

Location details

345 Cypress Creek Road, Suite 102, Cedar Park, TX, 78613, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 9:00 p.m.
3.832 reviews
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Lauren Wilder's profile image
Lauren Wilder 
3 months ago

I am extremely unhappy with the level of communication with Thriveworks. I love my therapist, but it took almost a month for them to pair me with my original therapist even though she notified them that a lot of her patients were switching to this company. I have strep throat and attempted to cancel at least 70 hours before my appointment, and I was completely ignored! I have been charged for a no-show and can’t seem to reach support. I’m also frustrated that I have no way of contacting my therapist directly. Not really a fa... read more

Mitzie Cason's profile image
Mitzie Cason 
2 months ago

The billing has been chaotic. They only did 4 of the 10 bills correctly with my insurance. They say they will correct in 24 to 48 hours now saying 15 days. One person said do I have another insurance. One said can my insurance fix it. I literally had to explain that thriveworks does the billing not the insurance company and they still didn't get it. I've been on the phone with them at least 20 hours. Twice as much as the appointments. It's been a horrible experience. 

Samantha Morales's profile image
Samantha Morales 
3 months ago

Love my therapists with Thriveworks. They're great women but overall, Thriveworks will auto draft you without your consent and then say, "But you signed the consent". I didn't sign up for autopay. I am in this problem right now. I pay my statements every week on my own but they double drafted me. Do not leave your card on file! I requested mine to be removed. 

Chris Long's profile image
Chris Long 
3 months ago

One of the "therapists" violated my patient confidentiality, and another one abandoned me. When I called thrive to discuss these issues, they don't answer their phones 0/10 recommend. 

Sandra Saenz's profile image
Sandra Saenz 
5 months ago

I was pleasantly surprised to learn that they offer therapy services in Spanish. Bilingual therapists are a necessity, especially the Cedar Park & Leander communities. 

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Frequently asked questions about Thriveworks Counseling

How is Thriveworks Counseling rated?

Thriveworks Counseling has a 3.8 star rating with 32 reviews. 

When is Thriveworks Counseling open?

Thriveworks Counseling is open now. It will close at 9:00 p.m.