Thriveworks Counseling's cover image
Claimed

This profile has been claimed by the business owner or representative.

Thriveworks Counseling

4.8

About this business

A Better Approach to Counseling At Thriveworks, we believe that everyone can benefit from counseling with a skilled and caring professional. That’s why we’ve created an enrollment-based practice truly designed around our clients’ needs. We accept your insurance just like a regular counseling center, but you get much more. Experience high-touch customer service, expert-level providers, premium benefits, and technologies that help you get the most out of your sessions. 

Location details

13817 Village Mill Dr, Unit R, Midlothian, VA, 23114, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun8:00 a.m. to 9:00 p.m.
4.8290 reviews
Select a rating
Montana Moody's profile image
Montana Moody 
a month ago

I have had a very unpleasant experience with this company. Keep in mind, this is a company, not a group of individuals who care about you or your mental health. My therapist has been trying to assist me with billing issues from this company over the last 3 months. They have charged me over a thousand dollars, and then closed my account and cancelled all of my appointments after countless emails and phone calls with their corporate office. Terrible customer service, by the way, for a company that is supposed to assist with im... read more

Melinda Johnson's profile image
Melinda Johnson 
10 months ago

I seen Thea Green, very professional and caring about my needs. This was my first visit with her. I'M hoping she will be able to figure out my needs and he'll me get through my issues. But as of now she's great. 

ISO-941's profile image
ISO-941 
10 months ago

Best providers I've had. Both people I see who work for this company (Ileana and Monica) are fantastic, competent, and clearly put a ton of effort into their job. I've found many benefits from the treatment I've gotten so far in the month I've used the services. Highly recommend. 

Alan Crites's profile image
Alan Crites 
a year ago

Horrible!!!!! I don’t recommend Thriveworks !!! The first initial call felt like a sales pitch more than anything, but I went with it. The lady was nice and helpful etc. the only appointment she could get me was at another location across the county from my house or work office that they work with.I was like ok, I’ll take what you have. The counselor was great, listening, and understanding. I made my 3rd appointment. THEN!!! As I work for the power company I don’t always have or know my schedule, cause people need/want elect... read more

Maura McKendry's profile image
Maura McKendry 
10 months ago

Super predatory billing practices. Requiring 48 hours notice to simply reschedule an appt for the same day just 2 hours later is ridiculous. I called with 45 hours and they tried to charge me $150. I have shown to virtual appointments for 15 minutes simply because it’s cheaper than cancelling and getting the “late cancel” fee. If you can go elsewhere, please do- guarantee you will save yourself frustration and headaches. Their providers weren’t terrible but not fantastic either. I saw 4 providers and had success with 1 of th... read more

View all google reviews

Frequently asked questions about Thriveworks Counseling

How is Thriveworks Counseling rated?

Thriveworks Counseling has a 4.8 star rating with 290 reviews. 

When is Thriveworks Counseling open?

Thriveworks Counseling is open now. It will close at 9:00 p.m.