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Thriveworks Counseling
- Counseling & Mental Health
- Arlington, VA
About this business
Location details
5303 Lee Hwy., Arlington, VA, 22207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 9:00 p.m. |
I just received a text asking to review my first visit. I rated it one star because it didn’t happen. I was looking for a therapist ASAP and I chose someone who had availability the next day. An hour and a half before the appointment that I so desperately need right now, it was cancelled because apparently availability for next day appointments isn’t accurate. When they sent the cancellation email, I was also told someone would be reaching out later in the day with alternate days/times, which never happened.
I was notified at 12:22 pm that my 9 am appointment was cancelled as a result of the counselor. Since it was my first visit, not a great start. When you pay for these services you expect better.
The clinicians are fantastic - it's the admin team that is horrible. I followed my therapist from her old practice to Thriveworks. When setting up an appointment with her at Thriveworks, I checked if they take my insurance. They verified that my clinician takes my insurance. Please note, they make it mandatory that you have a credit card on file in order to schedule your first appointment. Fast forward to after 2 sessions with my therapist, I realize I've been billed over $300 from this company. I call them, and it turns ou... read more
Good session. Worth the time. Glad to have someone to talk to.
Working with my therapist has been such a great experience that I look forward to all the wonderful and positive experiences that awaits me as we continue working together! Top notch therapists!
Frequently asked questions about Thriveworks Counseling
How is Thriveworks Counseling rated?
Thriveworks Counseling has a 4.3 star rating with 25 reviews.
When is Thriveworks Counseling open?
Thriveworks Counseling is closed now. It will open tomorrow at 8:00 a.m.