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Thriveworks Counseling
- Counseling & Mental Health
- Arlington, VA
About this business
A Better Approach to Counseling At Thriveworks, we believe that everyone can benefit from counseling with a skilled and caring professional. That’s why we’ve created an enrollment-based practice truly designed around our clients’ needs. We accept your insurance just like a regular counseling center, but you get much more. Experience high-touch customer service, expert-level providers, premium benefits, and technologies that help you get the most out of your sessions.
Location details
5303 Lee Hwy., Arlington, VA, 22207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 9:00 p.m. |
I just received a text asking to review my first visit. I rated it one star because it didn’t happen. I was looking for a therapist ASAP and I chose someone who had availability the next day. An hour and a half before the appointment that I so desperately need right now, it was cancelled because apparently availability for next day appointments isn’t accurate. When they sent the cancellation email, I was also told someone would be reaching out later in the day with alternate days/times, which never happened.
I was notified at 12:22 pm that my 9 am appointment was cancelled as a result of the counselor. Since it was my first visit, not a great start. When you pay for these services you expect better.
Working with my therapist has been such a great experience that I look forward to all the wonderful and positive experiences that awaits me as we continue working together! Top notch therapists!
The clinicians are fantastic - it's the admin team that is horrible. I followed my therapist from her old practice to Thriveworks. When setting up an appointment with her at Thriveworks, I checked if they take my insurance. They verified that my clinician takes my insurance. Please note, they make it mandatory that you have a credit card on file in order to schedule your first appointment. Fast forward to after 2 sessions with my therapist, I realize I've been billed over $300 from this company. I call them, and it turns ou... read more
Update: It happened again. Less than 3 months. Edit: Changed to 1 star. After speaking with the “specialist” on the phone Thriveworks set me up with a therapist out of my insurance network. Great timing! I was in the hospital for over a month and I go back to work tomorrow so now I have to find another therapist. Won’t be them. Good luck to everyone else. Now I’m being told she is in network. I’m asking for a supervisor this is ridiculous, this is something that when you’re mentally and physically ill you don’t need in you... read more
Frequently asked questions about Thriveworks Counseling
How is Thriveworks Counseling rated?
Thriveworks Counseling has a 4.3 star rating with 25 reviews.
When is Thriveworks Counseling open?
Thriveworks Counseling is closed now. It will open at 8:00 a.m.