Thriveworks Counseling

amanda barnett 

on Google

a month ago

I really like Michelle Swanson, just within 2 visits I have really felt a difference in my mood and behaviors just feeling lighter. She is easy going, I feel really comfortable with her its not like any therapy Ive had before - which is why I was nervous about this I had bad experiences with zoom call therapy in the past - where as this just feels like shes actually listening and giving advice and I really recommend her at Thriveworks. BEST decision Ive made in a long time. Thank you I'm appreciative of businesses like Thriv... read more

Joy Whiteley 

on Google

a month ago

I had a very disappointing experience with Thriveworks. First, the intake session rate was $395 per hour, but I was not informed of this in advance. My intake session lasted only about 30 minutes and mostly involved basic background questions. I did not feel that any meaningful value or therapeutic support was provided. Second, when I contacted the billing team to understand the charges, they told me that my insurance had already paid $353.67 for the intake session and a follow up session, yet I was still required to pay a... read more

Thalia R. 

on Google

4 months ago

I normally don’t leave reviews, but I feel like people should know what happened to me. I had an appointment scheduled with Thriveworks, but over the weekend I got sick with food poisoning. I also had an important job interview that had to be rescheduled to the same time as my therapy session. As soon as I realized the conflict, I immediately contacted Thriveworks to reschedule, not cancel. They told me they have a 48-hour cancellation policy and that because I didn’t give enough notice, I would be charged $135. I explained ... read more

Jenny G 

on Google

a year ago

The clinicians are fantastic - it's the admin team that is horrible. I followed my therapist from her old practice to Thriveworks. When setting up an appointment with her at Thriveworks, I checked if they take my insurance. They verified that my clinician takes my insurance. Please note, they make it mandatory that you have a credit card on file in order to schedule your first appointment. Fast forward to after 2 sessions with my therapist, I realize I've been billed over $300 from this company. I call them, and it turns ou... read more

Alyssa Linkenauger 

on Google

a year ago

I just received a text asking to review my first visit. I rated it one star because it didn’t happen. I was looking for a therapist ASAP and I chose someone who had availability the next day. An hour and a half before the appointment that I so desperately need right now, it was cancelled because apparently availability for next day appointments isn’t accurate. When they sent the cancellation email, I was also told someone would be reaching out later in the day with alternate days/times, which never happened.