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A Better Approach to Counseling At Thriveworks, we believe that everyone can benefit from counseling with a skilled and caring professional. That’s why we’ve created an enrollment-based practice truly designed around our clients’ needs. We accept your insurance just like a regular counseling center, but you get much more. Experience high-touch customer service, expert-level providers, premium benefits, and technologies that help you get the most out of your sessions.
110 Kingsley Lane, Suite 106, Norfolk, VA, 23505, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 9:00 p.m. | |
Sun | 8:00 a.m. to 9:00 p.m. |
I very much enjoy my sessions with Sarah Stovall. I was experiencing a particularly rough stretch of a few weeks related to personal and relationship issues recently. Thriveworks/Sarah was able to see me same-week as when I made my appointment and so far my first two sessions with her have been extremely worthwhile. Sarah is kind, understanding, a good listener, and helps me recalibrate how I frame my thoughts in order to have a more optimistic understanding and outlook on particular matters. I look forward to each sessi... read more
Would give 0 stars if it was option. Run away. Customer service is a joke and their $135 cancellation fee if not canceled within 48 hours is highway robbery. Life happens and they don’t understand that. My daughter trusted them to help her through her anxiety and depression and they canceled several appointments and kept changing the times they could see her even though they boasted care around the clock. She is 30 minutes late to an appointment and they charge $135 not even caring about the reason. They also no showed her l... read more
Called them to schedule an appointment. Initially they were great. They sent my insurance info to the budget dept to see if it was eligible and I never heard back from them. I called to see what was happening and no one knew anything. Told me that it would be $200 to see someone without my insurance being approved. The day before my appointment (a week later) I still hadn't heard from them on my insurance so I had to cancel. Not only did I not have the Money to pay out of pocket but I refuse to pay $200 for just an hour of s... read more
My therapist Cheryl Gray is INCREDIBLE and I’m so grateful for her energy and guidance. She’s a great listener and easy to connect with. This review is more of the Thriveworks service. I’m grateful for the platform, the set up was easy, but the coordination of my appointments has been a struggle since day 1. I originally requested virtual appointments but my first one was scheduled to be in person which I had to cancel. Then I requested all future appointments to be virtual and now Thriveworks never sends me an appointment l... read more
I am very angry . I just had 190 pulled from my account. I had ins and made sure the therapist was in that work before I made an appointment with a therapist. I would like a call to discuss this because it made me go in the negative in my bank and that’s all the money I had. I would greatly appreciate a phone call to discuss this matter. I have no email I have no transaction. No receipt to verify this. Very disgusted and angry.
Thriveworks Counseling has a 3.7 star rating with 26 reviews.
Thriveworks Counseling is closed now. It will open at 8:00 a.m.