Timberland Bank

57 MAX 

on Google

3 months ago

Called because i was referred to them by USDA for a multi-family program. Talked to 3 different persons, finally transferred to a lady, she stated that's outside her scope, I would need to call business banking, or she'd transfer me, and then.... just hung up. Called a credit union, and though no USDA, we got the process going. Interesting. 

T Ievers 

on Google

a year ago

This bank is THE BEST. My family chose them for our certificate of deposit needs. We could've gone to any one of the big banks or tried one of those online banks, but the service we received at Timberland Bank was truly exceptional. These folks work hard to provide great service, find just the right product for us and go above and beyond to make sure we know that they are grateful for our business. I could not ask for more! 

Susan Lane 

on Google

3 years ago

I have banked with Timberland for approximately 10 years, and I am very pleased with this local Washington State Bank. When I have experienced changes in my life, Timberland has been extremely helpful and responsive, expediting ordering a new card for me, emailing forms, walking me through processes over the phone. Staff and the manager is very kind and helpful too, even remembering my name. The mobile app is easy to use. The checking account pays me money without requiring a minimum balance. There aren’t that many branches,... read more

Cheryl Allison 

on Google

2 years ago

I have realized that this is a small town type of bank. I have had different problems with this bank three times over the last 4 years. First off I had just opened my checking and savings account. It was opened less than 30 days so when I went to deposit a check for over $8000 I knew there would be about a ten day hold. I have retired from banking in California. The manager told me about the ten day hold. No problem. I take the paper and wait. To me this was a binding agreement. Then about 9 Days in I receive a letter from t... read more

Nicole Longnecker 

on Google

3 years ago

We were longtime customers of another community bank which was purchased by Timberland Bank several years ago. We've been very happy with the ongoing service and care we've received at Timberland. We've had great experiences with the Lacey, West Olympia, and Chehalis branches. The Chehalis branch is our "home" branch now and the people there are amazing! So happy we bank with these good folks!