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Timpson
- Shoe Repair
- Guildford, ENG
About this business
Location details
Ashenden Road, Guildford, ENG, GU2 7UN, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Fantastic service at the Guildford branch! Mark was incredibly helpful and friendly while helping me prepare my suit for an interview. He also took the time to inform me about Timpson’s policy of dry cleaning suits for free for those on Universal Credit. It’s great to see a company that genuinely cares about the community. Thanks, Mark!
Business response:
Thank you for your fantastic feedback. We’re so pleased to hear you received such great service at our Guildford branch, and that Mark was so helpful while preparing your suit for your interview. It’s wonderful that he also took the time to explain our free suit‑cleaning policy for those on Universal Credit. We really appreciate your kind words and will be sure to pass them on to him.
Mr uniquorn He has saved the day... wedding shoes were too small and over the past 4 weeks hes been amazing and they now fit! Such a lovely patient man!
Business response:
Thanks for your lovely feedback! We’re really pleased to hear Mr. Unicorn was patient and able to help get your wedding shoes fitting comfortably over the past few weeks at Timpson. We really appreciate you taking the time to share your experience!
I went to the 5188 store and had a wonderful experience. Mark was super helpful and super friendly! He went above and beyond to help me find the keys i needed and even though he couldnt supply me the keys I needed he was knowledgeable of how id go about getting them. Mark promoted so much of the company and he clearly loves his job & the company! Thank you, Mark, for all of your help
Business response:
Thank you so much for your wonderful review! We’re thrilled Mark could provide helpful and friendly service and go above and beyond to assist you with your keys. We really appreciate your kind words and are glad his knowledge and enthusiasm made such a positive impression!
Mark aka mr unicorn was helpful and chatty, really nice customer experience
Business response:
Thank you so much for your feedback! We’re delighted to hear that Mark (aka Mr Unicorn) provided a helpful and chatty experience that made your visit enjoyable. We’ll be sure to pass your kind words on.
Excellent customer care and person-centred service
Business response:
Thank you so much for your feedback! We’re delighted to hear that you received excellent, person-centred service.
Mark was efficient, friendly and very knowledgeable!
Business response:
Thank you for your wonderful review! We’re thrilled to hear Mark was efficient, friendly, and knowledgeable.
These 5 stars are for my new friend, a kind man of God! Thanks
Business response:
Thank you for the 5 stars! We’re delighted to hear you had such a positive experience and appreciate your kind words.
Mark was great, friendly and helpful
Business response:
Thank you for your kind words! We’re delighted to hear that Mark was friendly and helpful. We’ll make sure to share your feedback with him!
I was helped by Mark 5188. I went in to enquire about a spare car key. He was very helpful and explained everything to me in a clear and concise manner. Super customer service.
Business response:
Thank you for your wonderful feedback! We’re delighted to hear that Mark provided clear, helpful guidance and excellent customer service. We really appreciate you sharing your experience!
Frequently asked questions about Timpson
How is Timpson rated?
Timpson has a 4.7 star rating with 101 reviews.
When is Timpson open?
Timpson is open now. It will close at 6:00 p.m.