Timpson

Emily 

on Google

2 weeks ago

Cameron at the Tesco Winnal store was really helpful today. He helped me sort an issue with my car key battery, had to try a few things but all working now. Great service, very friendly! 

Nicola Peck 

on Google

a month ago

What a lovely man - excellent customer service from Jack. He was just stepping out for lunch when I came running at him, hood up from the rain, and opened all back up again (putting his apron on), to help rectify a small key cutting mistake made another Timpsons. Outstanding service with a friendly smile, how refreshing! 

g s 

on Google

2 months ago

I could have given 0 if I could. Three days ago, I had a key cut for spare keys, and the staff was incredibly careless, rude, and inefficient. He told me he was going to the lunch break and would cut the keys in two minutes as if he was helping me for free of charge. He did that, but none of the keys worked. I paid for six keys, and none of them worked. I had to drive back again to return them, which wasted my time. It seemed like he didn’t bother to provide any service to me; he just rushed and wanted to get rid of me. I di... read more

Chris O 

on Google

2 months ago

A guy who looked half asleep took about 7 seconds to charge me £10 for a basic door key that doesn't work. Rubbish! 

Nik H 

on Google

7 months ago

I needed a spare key for a Citroen C4 and called the Timpsons branch at Tesco's, Winchester. From my brief conversation with the employee, Mihai I was informed of the cost, key cutting time and the requirement for the C4 to be present. Today, Mihai provided me with an excellent customer experience. I also watched him interact with two other customers and noticed he was both courteous and efficient during those interactions. Mihai asked me to check the new key to ensure it worked as expected before taking payment. From my exp... read more