Timpson

Reena Patel 

on Google

a month ago

Staff are very friendly but more staff are needed. I dropped off some boots for external repair nearly 3 weeks ago, and paid in full. I was told they'd be ready in 2 weeks and someone would call with a update but not heard anything and the phone is not answered. I went in person today and Chris (temporary cover) apologised and is trying to get an update. We tested the phone and the number is correct but there is no ring tone so staff can't hear the phone!!I'm very disappointed. I have emailed customer service twice and no re... read more

Brad B 

on Google

a month ago

At 11.23am on a Wednesday, this place was not open, so I walked over to Greggs to buy something, came back and it still was not open. So I left, wasted my time. 

Fahim 

on Google

4 months ago

Very disappointing experience. The shoemaker is not competent. He repaired my shoe, but it came apart almost immediately before his eyes. When I tried to speak with him about it, he was rude and used threatening and bad language. I don't know how they hire such people. I strongly advise against using his services—it’s better to throw your shoes away than take them to this shop. 

Prav Hirani 

on Google

3 months ago

They don’t want the work I tried to book shows in and was told to go to another branch as they can’t be sure that the shoes be ready by the next day and it wasn’t a big repair. Was told we closing in hour and basically the young guy seemed like he did t want to have any more work. 

Manu Madhvani 

on Google

6 months ago

I had 2 keys made by Timpson at Borehamwood (Tesco's) which did not work after 2 attempts by them! So I took the keys to Timpson at Edgware and Aaron was very friendly and helpful...he made 2 new keys to replace the ones that did not work. Full marks Aaron! :): ) I will happily visit again in future and recommend Timpson Edgware to others.