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Timpson
- Shoe Repair
- St Albans, ENG
About this business
Location details
7 Victoria Street, St Albans, ENG, AL1 3HS, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I paid for shoe remedial works on the 31st March 2026 and I was told they will be ready in 2 weeks. After 4 weeks ( and phone calls etc) I received the email below from the customer services team: Re:[## 60682 ##] I have a Complaint Hi, I am so sorry for the misinformation that you have received by the branch. Unfortunately, our repairs centre is experiencing major backlog, from January. This means that, this could take up to 10-12 weeks further. I would be more than happy to offer a 50% refund for this. I am really s... read more
I've been trying to get a watch strap replaced for some months. Visited Timpsons twice. Both times told he needs to check strap sizing due to it being wider than average. Either get no call back or fobbed off with still waiting for answer. Below par service from Timpsons. Not as expected. Sad at decline :(
These guys absoloutely saved the day when I had a very bad experience at another cobblers - I thought my favourite boots were ruined and was quite upset. Even though it was past closing time they were so kind to help and my boots look perfect again. They are clearly very skilled and take pride in what they do. I am super grateful and definitely would trust anyone else locally with my shoes!
Amazing service! Boots needed more “help” to fix so we got them a day later BUT the gentleman went out of his way to make sure we got them asap super polite, helpful and went above and beyond. As for the boots… AMAZING!!! Daughter is literally over the moon happy her favourite boots are back and not only repaired they look brand new! To the gentleman who fixed them and made sure we got them - thank you very much! Can not recommend them enough!
Excellent service from Dean? at St Albans branch who sorted out a tricky key cutting problem.
Frequently asked questions about Timpson
How is Timpson rated?
Timpson has a 3.9 star rating with 10 reviews.
When is Timpson open?
Timpson is closed now. It will open at 9:00 a.m.