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Timpson
- Shoe Repair
- Dudley, ENG
About this business
Location details
Upper Mall, Merry Hill Shopping Centre, Brierley Hill, Shopping Centre, Dudley, ENG, DY5 1QX, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Saturday the 7th of March merry hill shop by next. Most unhelpful man on the desk at an empty shop, worse customer service I’ve ever seen, the tape was across more than it was open , because he couldn’t be bothered to help me he tried to charge £110 for a watch battery change. You really need to sort this never had a problem at any other store.
Went to the Merry Hill Timpson store today to get my watch fixed. The strap had come loose once more, so I was hoping for a permant fix. Lauren, who works in the store was so polite. She greeted me well, was knowledgeable and friendly. I left my watch with her for a few hours. When I returned, Lauren had fixed my watch, explained the process and remained happy to help. It was such a nice experience. She is a credit to the company. Thank you, Lauren. You're proof that there are good people in the world.
Thank you so very much for the fantastic service we received today, I apologise for not taking the name of young lady we dealt with, Swatch watch battery replaced quickly (we have the battery for life guarantee) small repair to another watch strap. Absolutely brilliant service and a credit to your company. Thank you
Twice I’ve been there and there’s a barrier across. Seems like he’s norms there a lot !
I’m sure it was a lovely women called Laura today and she was such a delight! Wish everyone could be as kind and lovely when shopping ect.. The engraving she did was absolutely perfect. Highly recommend. Thank you so much
Frequently asked questions about Timpson
How is Timpson rated?
Timpson has a 4 star rating with 14 reviews.
When is Timpson open?
Timpson is closed now. It will open tomorrow at 9:00 a.m.