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Timpson
- Shoe Repair
- Tynemouth, ENG
About this business
Location details
Preston North Road, Tynemouth, ENG, NE29 9QR, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
You'd think Timpson would look at the reviews for this branch and take action, this guy is the most job shy bloke going, I'd be embarrassed if I were him. Terrible customer service and will do anything to avoid work. Twice I've been in, asking for something simple I have done at many other Timpson locations, the staff member refuses to do anything, "too much paper work, come back another day", "machines broken" etc.
Politely asked what best price was to resole shoes. Was quoted £69 which I was advised was discounted from full price circa £79. Asked if they could match the £65 I gave them a few weeks ago for an identical pair was advised no. Had previously used these guys not because they were cheapest but because service level good. Felt totally unvalued as customer today. Sadly appears Timpsons values and culture not doing so well at this store in Morrisons tynemouth sadly. Wife and I were long term customers until today. As a footno... read more
I always use this branch but today a very rude staff member was not pleasant at all. He could not hear what I said as his machine was on and was nosy so all I done was lifted my mask slightly from my face (was no way removed at all) and he said get your mask back on in a very rude way. Then slamed my shoes down in front of me. I was paying cash and was told to leave it on the counter. I know we all need to keep safe and follow the rules but he really did over react. Not sure how he will cope from the 19th when masks are not... read more
Really dissatisfied- the guy couldn’t be less helpful if he tried. I got sorted elsewhere quickly and easily. Hopefully all his customers go elsewhere. It seems that is what he wants. I’ve been many times before and found that the staff were helpful and friendly before
Brilliant! Thanks very much to young chap who replaced 4 batteries in my wife’s watches last week. Very helpful, chatty and did a great job. Much appreciated!
Frequently asked questions about Timpson
How is Timpson rated?
Timpson has a 3.3 star rating with 28 reviews.
When is Timpson open?
Timpson is open now. It will close at 6:00 p.m.