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West Lane, Runcorn, ENG, WA7 2PY, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
⭐️⭐️⭐️⭐️⭐️ I had a great experience at the Timpsons near Asda in Runcorn thanks to a member of staff called Steve. He was incredibly helpful, knowledgeable, and friendly from the moment I walked in. I needed another key cutting aswell as a battery for my car key and he did it super quickly while still taking the time to explain the different services Timpsons offers. I just wish there was water supply otherwise I'd be there all the time getting my shoes cleaned.. Steve was very approachable and clearly takes pride in his ... read more
Business response:
Thank you so much for your wonderful review! We’re delighted to hear about your great experience at our Runcorn Asda branch and that Steve was able to help with your key cutting and car key battery. It’s fantastic to know his friendly, knowledgeable service and the time he took to explain our services made such a positive impression. We’ll be sure to pass your kind words on to Steve.
I had a pair of boots soled and heeled yesterday by Steve and he did an amazing job, I was very impressed with his work and his customer service skills. He also repaired, free of charge, a handbag strap which had only recently been very poorly repaired by another member of staff at a cost of £12 . Well done Steve, you're an excellent shoe repairer and a credit to Timpsons.
Business response:
Thank you Marion, We appreciate you taking the time to let us know and we will be sure to pass this on to Steve. Thanks again.
Went in for car key battery replacement. Steve was professional and even explained what the metal key was for in the middle which we didn't know. Great service.
Business response:
Thank you for sharing your experience! We’re delighted Steve could provide professional service and explain everything clearly.
Excellent service and advice at Runcorn, but no discount voucher sent as promised for completing review,
Business response:
Thank you for your feedback! We’re glad to hear you received excellent service and advice at our Runcorn branch. We’re sorry that your discount voucher wasn’t sent as promised—please contact our customer support at customer.support@timpson.com so we can resolve this for you promptly.
Called in to my local Timpson for a shoe repair. The person in the shop was very helpful and very knowledgeable and did a good job. I also asked about replacing a faulty car key fob, I did not realise there was so much choice with car fobs but everything was explained. Well worth the visit
Business response:
Thank you so much for your lovely feedback! We’re delighted to hear that you had a positive experience and that our team could help with both your shoe repair and car key fob questions. We really appreciate you taking the time to share your experience and look forward to seeing you again soon!
Timpson has a 4.4 star rating with 53 reviews.
Timpson is open now. It will close at 6:00 p.m.