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9530 Frankfort Rd., Holland, OH, 43528, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
***** and *** were very helpful and professional. Would definitely use them again.
Business response:
Thanks for your support and loyalty, and for taking the time to leave your positive review about our team. We are so pleased that you found ***** *** ***to be helpful and professional during your project, and that you are satisfied with the work we completed for you. Thank you again for your feedback, and we look forward to working with you again in the future. **
I selected Toledo Basement Repair for my basement renovation after learning more about the company, reading their reviews, learning their A+ status with the BBB, and because ********************* responded promptly to every email inquiry I made and answered tons of questions I had about the work I was considering. The work included a basement grate drain, vapor barrier walls, basement crack repairs, and so on.I had never undertaken such a major project. After selecting Toledo Basement Repair for the work, they were very acco... read more
Business response:
We truly appreciate your feedback. Your comments are valuable to our employees, who all work hard to provide great service and communication throughout each job. We understand that there may be obstacles that come along the way, but our team always strives to work through them in order to provide our customers with the best possible experience. It was our pleasure to address all of your concerns and go above and beyond to accommodate your needs and it's an honor to have your support and recommendation. **
I recently had the pleasure of working with Toledo Basement Repair, and I couldn't be happier with the results. ******, the Job Manager, and ******, the Project Manager, exceeded my expectations in every aspect of the project.Together, ****** and ****** make a dynamic team, and their professionalism and commitment to excellence are commendable. I highly recommend Toledo Basement Repair, and I'm grateful for ****** and ******'s exceptional service. My basement/crawl space looks fantastic, and I couldn't be more satisfied with... read more
Business response:
Thank you for taking the time to leave this fantastic review of our basement and crawl space services. We’ve passed your kind words on to our team to brighten their day. We are passionate about providing all of our customers with exceptional service and they’ll be delighted to know that they were able to make this happen for you. **
The guys at TBR were great. They informed us every step of the way towards our project, and even provided pictures to show progress. Every single person from TBR--from the guys in uniform to the manager--was thorough, kind, and hardworking. We would recommend them for any basement/crawlspace/foundation work.
Business response:
We greatly appreciate your trust and confidence in us, and are honored that you would recommend us to your friends and family. We always strive to provide exceptional customer service, and are committed to overcoming any challenges that *** arise throughout the process and work through any obstacles that *** occur. We know were not perfect, but were always trying to improve. **
Sales: Estimate was detailed with photos and description of repair needed. Competitive pricing. Office: ************** and payment online system is simple.Repair team: Quick turnaround. Efficient, accommodating, courteous, described every step on the project, and **************** up.
Business response:
We appreciate you taking the time to put together this well-rounded and thorough review ofour team and services. Thank you for sharing your experience with the community and helping them make an educated decision when it comes to their repairs and needs. Our whole team works collectively to provide a smooth experience for our customers and we are grateful for you acknowledging each of them. **
A very professional service done by two very ************************. I would highly recommend Toledo Basement Repair to anyone who needs this done on their home.
Business response:
It is great that you found our technicians to be professional and we are glad that we were able to leave you with a positive impression of our company throughout your crawl space encapsulation. We're glad to be of service, and we appreciate your kind words and recommendation! **
Technician did a great job and he was an excellent representative for Toledo Basement Repair.
Business response:
We are truly pleased to have received such a positive review from you and appreciate your recognition of our team member. Thank you for your business and please let us know if you need anything else in the future. **
Toledo Basement Repair completed a job on my foundation this fall. The technician who made the initial contact with me was knowledgeable and clearly explained the problem. The crew that did the work was efficient and courteous. Care was given to protect my interior floor covering as well as to protect my lawn. During the job, my questions were answered and I was given regular updates about the progress of the job. When I discovered a stain on my driveway after the completion of the job, the crew leader returned and with a gr... read more
Business response:
Thank you for taking the time to notice our efforts and for letting us know about your seamlessly positive experience during your foundation repairs. We are so pleased to hear that you felt that our team was knowledgeable as well as efficient and courteous. We take pride in our work and are always happy to hear when our customers are satisfied with the results. We appreciate you mentioning the care that was taken to protect your floor and lawn and that our crew leader returned and was able to remove the stain on your drivewa... read more
Great guys to work with! Timely and affordable. Did a wonderful job and were polite and considerate!!
Business response:
We are so pleased to hear that you found our services to be timely and affordable, and that our team was polite and considerate. Customer experience is very important to us and are glad that we could meet your expectations. It was a pleasure working with you! **
Toledo Basement Repair has a 4.9 star rating with 1,051 reviews.
Toledo Basement Repair is closed now. It will open on Monday at 8:00 a.m.