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Toledo Basement Repair
- Holland, OH
About this business
Location details
9530 Frankfort Rd., Holland, OH, 43528, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Joe and his crew were reliable and considerate while doing repairs to our crawl space and installing a tile system. They arrived promptly and kept even our driveway clean of materials as they concluded their work daily. We had confidence in their work ethic and appreciated the adjustment made to our rear door wall. Good home improvement company.
Business response:
Hi ***, thank you very much for your detailed review. The BBB is not the easiest place to leave a review so they are even more special. We appreciate you and your kind words. Thanks again. KO
Great start to the project. Brian and Samual braved some unseasonable weather but made great progress and offered honest updates along the way.
Business response:
Thank you very much for your review! Your understanding and compassion for my team is greatly appreciated. This is hard work. We are often at mother nature's mercy and underground obstructions. Once in a while, customers get the impression my team can produce inhuman results. We promise to do our best, put the customer first, and work through issues in a professional setting. Thank you again for your review. I will share it with the team. KO
The crew was prompt and friendly. Did excellent work, kept the work space clean and were always willing to answer any questions. Great experience and would absolutely recommend to anyone. Job well done.
Business response:
Thank you *****! We appreciate your review. Your kind words and recommendations say a lot and we value them. Take care. KO
I'm a big time do-it-yourself type person but when I saw water in the basement I knew this was a project that I didn't have enough time to handle on my own. I also knew the project wouldn't be cheap no matter who did the work. In the end I chose Toledo Basement Repair to do the work (vapor barrier covering the ground in a crawl space, vapor barrier on inside surface of the perimeter walls, tile around the [inside] perimeter of the basement that drains to a sump pump). Joe visited the home to perform an inspection and share h... read more
Business response:
Thank you, ***** (Awesome name bty:) ! Your review is great! I am proud of my team and I appreciate your time recognizing them. The details really help others make home repair decisions. Your recommendation means a lot. Thank you again. KO
They did a great job on the basement wall and were very kind- I will 100% be recommending them if someone needs work done!
Business response:
Thank you, *****! I am proud of our company culture and thank you for recognizing my team with your review. It is nice to work for nice people. Thank you again. KO.
I can't say enough good things about **** ******and his crew (****** ******* *** *****) and I didn't get the name of the young man that helped dig the trench. It was a challenging job because the floor was thicker than normal, but in spite of it, they were very thorough. It took them longer than normal, but were still conscienceous of their work. Every morning ****communicated with me and answered any questions I had. His knowledge gave me confidence which lowered my stress level. He "runs a tight ship" as his crew was very ... read more
Business response:
Awesome Gloria! Thank you for recognizing the team and their hard work. I truly appreciate it. Our happiness is directly related to our customer's experience. Thank you again. KO Submitted: 04/10/2022
Brian was very nice and explained everything to me. The looks great!
Business response:
Thank you, ******. I am glad you like the results and appreciate your recommendation. An egress window is my favorite product! Take care and thanks again. KO
John and his crew did a great job. Fast, professional, respectful. The communication was amazing. Over all did a beautiful job. Went above and beyond to ensure I know exactly my basement waterproofing system works. My waterproofing drainage came out excellent as well as the waterproofing membrane on my basement walls. My outer cell sump discharge was exactly where I wanted and looks great. Over all I'm extremely impressed and will be recommending to friends and family. Thanks again guys
Business response:
Awesome Scott, your recommendations and kinds words go a long way to help get the word out. Not every company offers good customer service or is genuinely sorry when they drop the ball. Thank you again for the great detailed review! I appreciate you. KO
Thank you Toledo Basement. Your employee, Jim, did an exemplary job installing a "well" for my crawl space. Amazing attention to fine details on the interior and exterior of my home. He even washed my window because mud splashed on it. I could not believe how meticulous he was with his work. He called before he came, came when he said he was going to....who does that? Toledo Basement Repair does. I am a delighted customer. Thank you Toledo Basement Repair for hiring the best and most qualified people like Jim.
Business response:
Thank you *******for taking your time to leave a review! Excellent customer service requires dedication to the small stuff and I am glad my team was able to exceed your expectations. WE appreciate you:) Foundation work is not easy but your kind words make us happy! Thanks again. KO
Frequently asked questions about Toledo Basement Repair
How is Toledo Basement Repair rated?
Toledo Basement Repair has a 4.9 star rating with 1,051 reviews.
When is Toledo Basement Repair open?
Toledo Basement Repair is closed now. It will open tomorrow at 8:00 a.m.