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Tom James Company

4.9
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About this business

Tom James is the world’s largest manufacturer and retailer of custom clothing and the engine behind some of the world’s most established tailored clothing brands. As one of the few remaining vertically integrated clothing retailers—meaning we control the entire manufacturing process ‘from sheep to suit’—we offer unparalleled value to those with an eye for quality. 

Location details

5500 South Marginal Road, Suite 250, Cleveland, OH, 44103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.975 reviews
5
64
4
2
3
1
2
0
1
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8 reviews have no rating
Keith Raker's profile image
Keith Raker 
recommend  Recommended
a year ago

Tom James consistently delivers outstanding service and product. Josh Smith is an absolute rock star and is able to handle my sometimes "unusual" requests in clothing items without breaking his stride. 

Business response:

We are happy to hear that you had a pleasing experience with us! Thank you for the opportunity to serve you, Keith. Tom James Company  

Scott Snapp's profile image
Scott Snapp 
recommend  Recommended
a year ago

Elyse Habitzel is incredible at what she does and has earned my loyalty! I only buy my sport coats from her now as nothing matches the quality, style and especially the service! 

Business response:

We aspire to present the highest level of service for all our customers. Thank you for your kind words in your review, Scott! Tom James Company 

James Cain's profile image
James Cain 
recommend  Recommended
2 years ago

I once thought paying up for custom clothing was nuts... man was I wrong! The fit the longevity is amazing and the quality is untouchable. 

James Keene's profile image
James Keene 
recommend  Recommended
2 years ago

Good company with solid service 

David Runser's profile image
David Runser 
recommend  Recommended
3 years ago

Tailored to fit and a great selection of designs and material. Grace D is the best 

Michael Southard's profile image
Michael Southard 
recommend  Recommended
3 years ago

Josh Smith and Tom James are great! Service is top notch. Would recommend to anyone. 

David Biats's profile image
David Biats 
recommend  Recommended
3 years ago

Excellent service and craftsmanship. Dash Yost is the man. 

Paul E. Richards's profile image
Paul E. Richards 
recommend  Recommended
4 years ago

Excellent service, excellent custom fit, very timely delivery compared to other custom tailors, and high quality materials and workmanship! 

Frequently asked questions about Tom James Company

How is Tom James Company rated?

Tom James Company has a 4.9 star rating with 75 reviews. 

When is Tom James Company open?

Tom James Company is open now. It will close at 5:00 p.m.