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Tom James Company
- Formal Wear
- McLean, VA
About this business
Location details
7925 Jones Branch Drive, Suite 1200, McLean, VA, 22102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve been working with Sarah Slaper from Tom James Clothier for about 10 years now, and she has been outstanding every step of the way. I first met her at the Virginia Gold Cup horse race, and what started as a single interaction has turned into a long-term relationship that I truly value. Sarah is incredibly professional, has a great eye for style, and makes the entire process easy and enjoyable. She takes the time to understand what I’m looking for and provides thoughtful recommendations on fit, color, and overall look. H... read more
Business response:
Thank you for your review, David! Your satisfaction is of high priority to us. We are grateful for the opportunity to serve you! See you soon, Tom James Company
I've been fortunate to work with Jillian Delin of Tom James custom clothing for he past year. She's been an invaluable resource and advisor on how to upgrade my "look" from "Suburban Dad" to "Successful Executive." Not only do the custom-made clothes she helped me select fit perfectly (unlike alterations on off-the-rack clothing) but I feel great wearing them, and consistently get unsolicited compliments, e.g., "You look great!" And knowing that everything I buy is custom made to my exact measurements, in the U.S., by a comp... read more
Business response:
Thank you for sharing your positive experience with us, Larry! We're thrilled to hear that Jillian from Tom James Company has been instrumental in helping you upgrade your style and achieve a successful executive look. It's great to know that the custom-made clothes not only fit perfectly but also make you feel confident and receive unsolicited compliments. We appreciate your trust in our products, which are made with precision and backed by our commitment to quality. If you ever need any further assistance, please don't hes... read more
Sarah Slaper is a consummate professional and one of the most knowledgeable consultants I have worked with. Sarah’s dedication to her craft and her commitment to her clientele is simply unmatched. It has been a great honor working with Sarah and I highly recommend her.
Business response:
Hi, Paul. Thank you for your review! We're happy to hear that your experience with us has been a good one.
I absolutely love my new custom suits and I highly recommend working with Sarah Slapper. Before I made my selections, Sarah asked me about my goals, likes, dislikes, etc. From there, the process was easy because Sarah went above and beyond to make sure I was satisfied with my purchase. I am excited to work with sarah more in the future.
Business response:
Thank you so much for your 5-star review, Christina! We are pleased to hear that you had a great experience and we'll be here for you when you need us again! Thanks, Tom James Company
I recently had the unfortunate experience of purchasing clothing from Tom Jones Company, and I must say that I am thoroughly disappointed. The high price tags attached to their items led me to expect top-notch quality, but what I received needed to be more satisfactory. First and foremost, the quality of the clothing was appalling. The fabric used felt cheap and flimsy. It's disheartening to spend significant money on an item, only to have poor quality when clothes were received. The stitching was haphazard in several place... read more
Business response:
Thank you for rating us, Ali S. Please contact us directly at (703) 916-9300, and we will do our best to resolve the issues you've experienced. Thanks, Tom James Company
Frequently asked questions about Tom James Company
How is Tom James Company rated?
Tom James Company has a 4.9 star rating with 61 reviews.
When is Tom James Company open?
Tom James Company is closed now. It will open at 8:00 a.m.