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Tom James Company

5.0

About this business

Tom James is the world’s largest manufacturer and retailer of custom clothing and the engine behind some of the world’s most established tailored clothing brands. As one of the few remaining vertically integrated clothing retailers—meaning we control the entire manufacturing process ‘from sheep to suit’—we offer unparalleled value to those with an eye for quality. 

Location details

12101 Woodcrest Executive Dr., Suite 110, St Louis, MO, 63141, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.070 reviews
Select a rating
Travis M.'s profile image
Travis M. 
on Birdeye

a week ago

I’m Blown away by Ben and his staffs high standard of professionalism, quality of product and the total process that goes into meeting my needs as a client. As a former professional athlete with the St. Louis Cardinals, it has always been difficult to find suits, jeans etc that fit my body type well while being comfortable at the same time. At Tom James, they take the time to precisely measure me from top to bottom in result providing me with the top quality best fit and efficient timely manner. The total experience they pro... read more

Business response:

Thank you so much for your kind words, Travis. We really appreciate you taking the time to share your experience with us. Have a good day, Tom James Company  

Rick G.'s profile image
Rick G. 
on Birdeye

2 weeks ago

Was introduced to Tom James through a promotion at Clarkson jewelers in St. Louis. Met Ben and he was very helpful. Ended up with a custom shirt as well as custom sports coat and I am very happy with both! 

Business response:

Thank you for your review, Rick! Your satisfaction is of high priority to us. We are grateful for the opportunity to serve you! See you soon, Tom James Company  

horselover1713@gmail.com's profile image
horselover1713@gmail.com 
on Birdeye

3 weeks ago

Outstanding company, product and best of all customer service. 

Business response:

Thank you for your positive words, Horselover1713@gmail.com! We strive to provide the highest quality of service for our clients and are happy to hear you had a great experience. It was our pleasure to serve you! Tom James Company  

Alec B.'s profile image
Alec B. 
on Birdeye

4 months ago

It is very difficult to NOT become a repeat customer of Tom James. My clothier, Ben Lawler, always makes me feel like he’s got my best interests in mind, and in the moments where I need a little professional opinion—he’s never led me astray. The process of getting me looking like a million bucks is as rewarding as it is painless—the suits & shirts I have from Tom James always end up as free promotion for the company, as I am asked a lot where I got them…and I am more than happy to lead them to the right place! There is so... read more

Business response:

Thank you so much for your kind words, Alec. We really appreciate you taking the time to share your experience with us. Have a good day, Tom James Company  

Chris D.'s profile image
Chris D. 
on Birdeye

4 months ago

I had been contacted by several Tom James clothiers in the past and always blew it off as something I didn’t need. I met Ben through a new business partner and was fortunate enough to receive a custom sport coat. I was blown away by Ben’s service, recommendations, and the final product. Do yourself a favor and give Ben a try. You won’t be disappointed.  

Business response:

Thank you for your review, Chris! Your satisfaction is of high priority to us. We are grateful for the opportunity to serve you! See you soon, Tom James Company  

Erik H.'s profile image
Erik H. 
on Birdeye

a year ago

Ben was easy to work with and was very knowledgeable with getting me started on my first order. He was able to answer all of my questions and help point me in the right direction with a couple items that I could wear with almost everything in my closet.  

Business response:

Thank you for your positive words, Erik! We strive to provide the highest quality of service for our clients. It was our pleasure to serve you! Tom James Company 

G R.'s profile image
G R. 
on Birdeye

a year ago

Excellent service and top of the line quality!!! Ben & Jordan were very helpful and have earned a new long time customer. 

Business response:

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. Cheers, Tom James Company  

Paul B.'s profile image
Paul B. 
on Birdeye

a year ago

Pleasurable process/experience, quality garments, great customer service, nice suits. Ben makes it easy  

Business response:

Thank you for your time, Paul! It was our pleasure to serve you. Tom James Company  

Manfred C.'s profile image
Manfred C. 
on Birdeye

a year ago

Ben Lawler brings a truly world class experience to acquiring custom clothing. Whether formal, business, or casual, Tom James is the destination for discriminating shoppers.  

Business response:

Thank you for your review, Manfred! Your satisfaction is of high priority for us. We are grateful for the opportunity to serve you! Tom James Company  

Frequently asked questions about Tom James Company

How is Tom James Company rated?

Tom James Company has a 5 star rating with 70 reviews. 

When is Tom James Company open?

Tom James Company is open now. It will close at 5:00 p.m.