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Tom James Company

4.9
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About this business

Tom James is the world’s largest manufacturer and retailer of custom clothing and the engine behind some of the world’s most established tailored clothing brands. As one of the few remaining vertically integrated clothing retailers—meaning we control the entire manufacturing process ‘from sheep to suit’—we offer unparalleled value to those with an eye for quality. 

Location details

507 1207 Douglas St, Victoria, BC, V8W 2E7, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.912 reviews
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Mark R.'s profile image
Mark R. 
on Birdeye

9 months ago

If you are in the market for high quality made to measure or bespoke suits at a wide range of prices, please look no farther than Tom James. Working with Jennifer Melton over the last five year has been a fantastic experience. With a keen eye for fashion, and a "can do" attitude, Jenn is the consummate professional. As one who still needs to suit up everyday, I cannot recommend Tom James and Jennifer Melton strongly enough.  

Business response:

Thank you so much for your 5-star review, Mark! We are pleased to hear that you had a great experience and we'll be here for you when you need us again! Thanks, Tom James Company  

Carman O.'s profile image
Carman O. 
on Birdeye

2 years ago

Very professional, efficient and always pleasant to work with Jenn. 

Business response:

It is our privilege to serve you. Thank you for your business. 

James C.'s profile image
James C. 
on Birdeye

2 years ago

I have been dealing with Tom James for many years now and I have always found it a satisfying experience. My representatives have always been extremely professional and the clothes have been great. I am not the easiest person to fit, and although it sometimes takes a few tries, they always come out well in the end. 

Business response:

Thank you for the review, James! We appreciate your valuable feedback.  

Cameron D.'s profile image
Cameron D. 
on Birdeye

2 years ago

attentive but not overly intrusive 

Business response:

It is our privilege to serve you. Thank you for your business. 

Russell G.'s profile image
Russell G. 
on Birdeye

2 years ago

Jenn was great 

Business response:

Thank you for your review. We appreciate your business! 

Des H.'s profile image
Des H. 
on Birdeye

3 years ago

First impressions of Jenn Melton were great! 

Business response:

Thank you for taking the time from your busy day to post your review. It is our privilege to serve you! 

Eduardo F.'s profile image
Eduardo F. 
on Birdeye

3 years ago

Jenn is very intuitive and knows what will look well on me as well matching with the rest of the wardrobe! . I received so many compliments now especially on the sport jackets !!😁😁👍👍👍 

Business response:

We are grateful for the opportunity to assist you in being appropriately attired for every occasion. 

Frequently asked questions about Tom James Company

How is Tom James Company rated?

Tom James Company has a 4.9 star rating with 12 reviews. 

When is Tom James Company open?

Tom James Company is open now. It will close at 6:00 p.m.  

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