Top Turf Lawn Care and Pest Management

jerry o 

on BBB

2 months ago

Made a verbal agreement for lawn and pest control services in December 2024. It turned out that the Top Turf-Greenville company failed to provide the promised services. Within 6 months my new lawn pretty much was destroyed. Soon after their service began weeds and dead spots developed throughout the entire lawn. No matter how much I tried to contact to relate them the problems they ignored it. More frustrating issue was that they promised to send a technician but they did not show up and when contacted them they indicated th... read more

Kipara 

on BBB

a year ago

I used Top Turf for my lawn maintenance (weed, fertilizer, aeration). I thought they did a really good job. My lawn looked the best it had in years. **HOWEVER**, when the next year rolled around, things went south: 1. First, they restarted service in the spring without notifying me. Perhaps it was in the fine print of the initial agreement, but if so, I missed it. I had not intended to continue with them. 2. Despite the fact that I notified them I would not be continuing, they offered a pitiful incentive of $10.00 off on onl... read more

Paulette H 

on BBB

2 years ago

This company and their service is awful. I had a fully sodded new yard with ****** ******. In the year and a half of service, they have ruined it. Twice a supervisor has come out and all you get is excuses. This last treatment burnt my yard and along the edges where they missed, it is covered in weeds. They are NOT knowledgeable at all about lawns or chemicals. I suspect they hire whoever walks in off the street because you never get the same person twice. I am now having to replace sod at great expense and find a company wh... read more

Connie B 

on BBB

3 years ago

Do Not use this company. I had been suspecting barely if anything was being put on my yard. Well today I caught them. The 1st thing they do is put the stake in, put the bill on the door, & would have left if I hadn’t have walked out to get the bill. Then he pushed the spreader across my yard and 1/2 way down the side did same to neighbor & left. Less than 10 min total on 2 houses. I called the main office she said she’d have them come back & do it right. I’m like no he saw me on the porch & knows I know what he did. I don’t ... read more

Scott V 

on BBB

3 years ago

Terrible customer service experience. Crew showed up without calling. Tried to over-seed the wrong lawn (front rather than back). Then said it was too wet. Tried to reschedule twice. Unhelpful and unprofessional phone operators. Received confirmation of reschedule. Crew never showed up. Received an invoice for work that was never done. Operator said I wasn't on the schedule. Will find someone else to do the work. Do not recommend this company. UPDATE - received ANOTHER invoice for work they did not do or schedule. Again, the... read more

Melissa c 

on BBB

4 years ago

Have had Top Turf for a couple of years. I have a dog door so my dog has access to yard 24/7. I ask them every time they call to schedule appointment to call me 30 min before they arrive. They cannot get it right. Past three applications, they are in my yard with gate open with no phone call. On top of that, when they do call, and service the yard, they leave the gate open. It is a constant battle. Today, they were scheduled to come out, I called and reminded them to call me 30 min before they arrived. I received a phone cal... read more